Event Associate

Job Description

We are seeking an enthusiastic and personable Event Associate to participate in local promotional events and customer outreach activities. This position involves working directly with the public, introducing featured products and services, and helping customers learn about available offers through individual conversations.

The Event Associate will be responsible for creating a welcoming environment, identifying customer interest, and assisting individuals who wish to learn more or make a purchase. This role combines event participation, customer communication, and sales support in a hands-on setting. The ideal candidate is outgoing, dependable, and comfortable interacting with new people throughout the day.

Key Responsibilities

• Participate in scheduled promotional events and customer engagement activities.

• Initiate conversations with event visitors and introduce current promotional offerings.

• Ask questions to understand customer preferences and purchasing interests.

• Explain available products, services, and promotional opportunities.

• Highlight relevant features and benefits based on individual customer needs.

• Assist interested customers with selecting appropriate products or service options.

• Provide information regarding pricing, promotional terms, and available packages.

• Answer questions and address common concerns during customer discussions.

• Guide customers through applicable purchase or enrollment procedures.

• Support daily customer acquisition and event sales objectives.

• Distribute promotional literature and other approved informational resources.

• Maintain organized product presentation areas and event materials.

• Help ensure promotional information is visible, accurate, and accessible.

• Assist with maintaining appropriate supplies for scheduled event activities.

• Record basic customer interest and completed activity as required.

• Communicate frequently asked questions and customer observations to colleagues.

• Work with team members to maintain consistent customer coverage during events.

• Assist with routine setup and breakdown of promotional stations.

• Follow company procedures for customer interactions and sales-related documentation.

• Complete additional event and customer-related responsibilities as assigned.

Requirements

• Bachelor's degree or 1–2 years of experience in sales, customer service, hospitality, marketing, events, or a related field.

• Strong verbal communication and interpersonal skills.

• Confident and comfortable approaching prospective customers.

• Ability to build rapport and maintain engaging conversations.

• Strong listening skills and ability to identify customer needs.

• Comfortable discussing products, services, and promotional offers.

• Customer-focused with a professional and approachable attitude.

• Ability to remain attentive and productive during active event periods.

• Strong organization and attention to detail.

• Comfortable working toward established sales and customer engagement objectives.

• Dependable and able to follow assigned schedules and procedures.

• Ability to work effectively with different team members.

• Willingness to learn new product information and promotional guidelines.

• Previous experience in customer-facing events or promotional sales is helpful but not required.

Benefits

• Structured onboarding and product-specific training.

• Supportive and collaborative team environment.

• Participation in a variety of local promotional events.

• Hands-on experience with customer engagement and sales activities.

• Established promotional resources and event procedures.

• Regular team activities and employee recognition initiatives.

• Professional environment focused on communication, teamwork, and customer experience.

Milwaukee, WI

Requirements
What We’re Looking For The ideal candidate is organized, detail-oriented, and able to communicate effectively with different teams and contacts. You should be comfortable working in an environment where priorities and projects may change throughout the day. Strong candidates will bring: Strong written and verbal communication skills Excellent organization and attention to detail Good time-management and prioritization skills Professional communication and interpersonal skills Ability to manage several assignments at the same time Reliable follow-through on projects and deadlines Ability to work independently and collaboratively Strong problem-solving skills Comfort working with standard office and business software Previous experience in marketing, communications, events, promotions, customer-facing work, administrative support, or a related area is helpful but not required.