Retail Sales Associate

Golfballs.com was founded in 1995 and is one of the world's most tenured e-commerce businesses, as well as the longest-running e-commerce business in golf. We offer a complete selection of new merchandise such as balls, clubs, shoes, apparel, and more from the very best brands in golf. Known as the World Leader in Golf Customization, Golfballs.com prints over 350,000 customized golf balls each week, allowing customers to customize golf balls and gear easily, quickly, and affordably. Customized options include everything from customized ball alignment aids such as our exclusive AlignXL™ and ID-Align, monogrammed designs, unique icons, company logos, personal photos, or names and funny messages. With acclaimed customer service and a reputation for exceptional quality, Golfballs.com is the perfect one-stop-shop for golfers of all skill levels. Golfballs.com has twice been named to National Golf Foundation's "Most Influential Businesses in Golf" list and is an 8-time honoree of the Inc. 5000 list of America's fastest-growing companies. They have also earned Elite customer service status by StellaService, the authority in online customer satisfaction ratings. In addition, Golfballs.com holds an A+ rating by the Better Business Bureau and has been named to Bizrate's Platinum Circle of Excellence for 6 years running.

About Us:

Golfballs.com is the World Leader in Golf Customization; and offers a complete selection of balls, clubs, shoes, apparel, and more from golf ball top brands. Golfballs.com sells and prints over 300,000 customized golf balls each week, utilizing our proprietary visualization and fulfillment platform.

Job Summary:

We are currently seeking a motivated Retail Sales Associate to provide exceptional customer service and support in our retail environment. Responsibilities include offering knowledgeable assistance on golf equipment, staying updated on current golf trends, and demonstrating a strong willingness and ability to help others while contributing to the growth of our retail business. Additionally, our Retail Sales Associates will occasionally support our online operations as needed. Golfballs.com fosters a positive culture among the team, and this position will be a leader of our core values. The ideal candidate will be customer-focused, team-oriented, and possess excellent communication skills.

Key Responsibilities:

· Customer Experience:

o Provide exceptional customer service to ensure a positive shopping experience.

o Assist customers in selecting the right golf equipment based on their needs and preferences.

o Address customer inquiries and resolve any issues promptly.

· Golf Equipment Expertise:

o Stay informed about current golf trends and new products.

o Maintain a thorough understanding of golf equipment features and benefits.

o Educate customers on the latest golf technology and products.

· Sales Support:

o Contribute to achieving sales targets and store goals.

o Assist in merchandising and maintaining product displays.

o Promote special offers and sales events to customers.

· Online Operations Support:

o Provide assistance to the online sales team as needed.

o Help with packaging and shipping online orders during peak times.

o Ensure accurate inventory management for both in-store and online stock.

Qualifications:

· Minimum of 2 years of successful sales experience.

· Strong work ethic with a proven record in goal-oriented environments.

· Positive, ethical, energetic, and fun personality.

· Excellent communication and customer service skills.

· Proficient in basic computer and internet functions.

· Personable demeanor and professional appearance.

· High interest in golf and staying updated with golf industry trends.

· Alignment with Golfballs.com core values: Teamwork, Accountability, Innovation, Exceeding Expectations, and Positive Energy.

Join our team as a Retail Sales Associate and play a crucial role in delivering outstanding customer service and supporting the growth of our retail business. At Golfballs.com, we pride ourselves on fostering a positive team culture, and you will be a key leader in upholding our core values. If you're a customer-focused, team-oriented individual with excellent communication skills, we invite you to apply and contribute to the success of Golfballs.com.