Medical Front Desk Associate (Part-Time) - Peters Medical Research

Job Description Medical Front Desk Associate (Part-Time) “Peters Medical Research is looking for a Part-Time Medical Front Desk Associate to Join Our Team!” Key Responsibilities:

• Front Office Management: Greet and welcome visitors; maintain a tidy, professional reception area.

Communication:

• Answer, screen, and forward incoming phone calls using a multi-line system.

Administrative Support:

• Manage appointment scheduling, verify insurance/demographics, and distribute mail.

Operations:

• Update calendars, prepare meeting rooms, and assist with general filing and clerical tasks. Monday - Thursday from 8 am - 1 pm Abilities: Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
• Building Trust – Interacting with others in a way that gives them confidence in their intentions and those of the organization.

Qualifications:

• 1+ year of medical office experience, with patient registration experience preferred.
• High school diploma or equivalent Candidate must be a self-starter and adapt to departmental changes when necessary.
• Multilingual is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Customer service skills are pertinent. #IND101 Powered by JazzHR