Healthcare Supply Chain/ GPO Member Integration Specialist

Member Integration Specialist

Community Hospital Corporation (CHC) is looking for a Member Integration Specialist to provide product conversion support for identified members onboarding to the HealthTrust GPO. Initial optimization of cost analysis files prior to GPO eligibility and serving as the point of contact for product conversions which involves working directly with members and Supply Trust account managers at the members' location and from the corporate office. Detailed work will include creation of conversion project plans, tracking progress, hands-on assistance with evaluations, samples or trials; status reports and training as identified by the cost analysis roadmap and account director.

Community Hospital Corporation (CHC), recently recognized as a 2025 Dallas Morning News Top Workplaces and named to Becker's list of 165 Top Places to Work in Healthcare. This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and Grandscape. At CHC we enjoy an outstanding work environment, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, free covered parking, and a great company culture.

Major Responsibilities

• DATA VALIDATION AND PROCESSING:
• Dataset Quality & Analysis: Perform rigorous validation and exploratory analysis on sales and member implementation datasets to ensure end-to-end data accuracy, completeness, and usability.
• Third-Party Integration & Delivery: Compile, verify, and securely transmit finalized data files to designated third parties for external analytics and business intelligence.
• Distribution File Management: Generate and stage MedSurg purchasing history files, coordinating directly with Account Management for final review, verification, and sign-off.
• Data Extract Audit & Governance: Conduct detailed audits on data extracts to verify, providing recommendations for approved utilization within third-party analytics tools.
• CONVERSION POINT OF CONTACT FOR IDENTIFIED MEMBERSHIP ACCOUNTS ONBOARDING TO THE HEALTHTRUST GPO WHICH INCLUDES: Supporting implementation and conversion efforts while working closely with the assigned account manager to obtain and provide relevant information which may include, but not limited to contracts, letters of commitment, vendor GPO eligibility validation, purchasing, Inventory management, distribution, supply chain technology, eCommerce, and others that may be required to support strategic members. Delegate required project assignments to responsible persons and follow up to ensure they have been completed in a timely manner. Work to ensure regular flow of communication on current and ongoing projects as well as overall processes. Attends onboarding meetings in final preparation for the member's eligibility with the GPO.
• CHECKLISTS, PROJECT PLANS, AND PROCEDURES: Develop and customize actions for product conversion process to assist with achieving cost savings projections as identified by the cost saving analysis and responsible account manager. These may include the conversion rules of engagement, scope of work, product conversion roadmap, samples, evaluation and supporting documentation
• PRODUCT CONVERSION ROADMAP. Prepare a product conversion onboarding roadmap after optimizing the cost analysis for identified members to share with the responsible account manager and member. Provides updated versions of onboarding roadmap to various Supply Trust team members and vendor partners (analytics team, distribution and other supply vendors) as needed.
• PROJECT STATUS: Conducts on site visits and calls to work with the members supply chain team to provide onboarding status updates and to ensure that all problems are quickly identified, resolved and completed in a timely manner. Set objectives for each functional area and track progress until completion. Report to the team on the deliverable status and monitor any variances or outstanding issues. Obtain and maintain from both internal and external sources the documentation required for the successful product conversions for identified members. Ensure documentation is shared with those departments and functional leads that need to know in order to successfully complete project tasks.
• PORTAL REGISTRATION AND TRAINING: Verify key team members are registered for the GPO portal and follow up on issues regarding user ids and passwords for customers that are being onboarded. Ensure that information regarding users, approvers, etc., has been obtained from the customer and that all users have the appropriate visibility and training on navigation, use, exporting etc.
• PROJECT MANAGEMENT TOOL: Track and update the status of projects in the project management tool and ensure tasks are completed on time. Ensure all projects and tasks are appropriately loaded to the project management tool so that management can see level of completion and time required for completion.
• REPORTING: Provides reports and statistical/analytical information identifying opportunities, status and lost savings. Prepare, coordinate and lead meetings with member and account management team

General Duties

• Exhibit appropriate quality service behaviors in meeting and/or exceeding the needs of the membership, co-workers and others they encounter as a representative of CHC.
• Uphold and supports the company's mission, vision, goals, and objectives.
• Always exhibit good judgment when interacting with customers and representing CHC; whether in person or any other form of communication.
• Identifies and address business needs; provides guidance and timely responses to questions and requests