Deputy Program Manager Airport Operations (Operations)

KR Contracting, Inc. Job Opportunity

KR Contracting, Inc. (KRC) is a recognized leader in professional armed and unarmed security services, with a strong focus on Federal Protective Service operations. Headquartered in the Washington, D.C. Metro area, we bring over 30 years of experience in federal contracting, access control, security detail, and exceptional customer service.

Our professionalism, expertise, and innovative approach distinguish us in the industry. Join KRC as we continue to growexpanding our services to local governments, additional federal agencies, and commercial clients. We are committed to becoming a world-class leader in all areas of protective services.

Job Skills / Requirements

The Deputy Program Manager (DPM) supports the Program Manager in overseeing TSA Screening Partnership Program (SPP) screening operations at Charles M. SchulzSonoma County Airport (STS). The DPM serves as Acting Program Manager when needed, supervises screening personnel, ensures compliance with TSA and company requirements, coordinates training, and supports safe, efficient operations.

Minimum Qualifications

• Five (5) years of supervisory or management experience in aviation security, airport operations, federal security contracting, military, law enforcement, or a related field.
• Three (3) years of personnel leadership experience.
• Experience managing daily operations and employee performance.
• Strong leadership, organizational, communication, and conflict resolution skills.
• Ability to make sound decisions in a fast-paced environment.
• Ability to obtain and maintain a U.S. Government Secret Security Clearance.
• U.S. Citizenship required.
• Bachelor's degree preferred; equivalent education and experience considered.

Preferred Qualifications

• Former TSA Supervisory Transportation Security Officer (STSO) or higher.
• TSA Screening Partnership Program (SPP) experience.
• Experience supervising airport screening personnel.
• Knowledge of TSA SOPs, National Training Plan (NTP), and directives.
• Experience with employee relations, investigations, corrective actions, and emergency response.

Essential Duties and Responsibilities

• Assist the Program Manager and serve as Acting Program Manager when required.
• Supervise supervisors and Transportation Security Officers.
• Ensure compliance with TSA, company, and contract requirements.
• Manage staffing, scheduling, performance, and operational improvements.
• Coach, evaluate, and develop employees.
• Coordinate hiring, onboarding, training, and certifications.
• Conduct employee inquiries, investigations, and performance documentation.
• Resolve passenger concerns and maintain customer service standards.
• Prepare operational and incident reports.
• Serve as liaison with TSA, airport, and company leadership.
• Manage operational supplies, equipment, and records.
• Support emergencies and 24/7 airport operations.
• Perform other assigned duties.

Physical Requirements

The physical requirements below are representative of those needed to perform the essential functions of this position:

• Stand and walk for extended periods throughout airport facilities.
• Occasionally lift and carry up to 25 pounds.
• Travel between terminals, checkpoints, baggage screening areas, and offices.
• Communicate effectively in person, by phone, and in writing.
• Respond quickly to emergencies and exercise sound judgment under pressure.
• Work in indoor and outdoor environments as operational needs require.

Additional Information

This job description outlines the primary duties and qualifications of the position and is not intended to be all-inclusive. Responsibilities may change based on operational needs.

Certification

• Ability to obtain and maintain a U.S. Government Secret Security Clearance

Education

• High school diploma or GED required
• Bachelor's degree preferred

Reports To

• Program Manager

KR Contracting, Inc. is an Equal Opportunity Employer and provides equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws.

Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process. Applicants needing accommodation should contact Human Resources.

Employment is contingent upon meeting all pre-employment requirements, including employment eligibility verification, applicable background investigations, drug screening (when required), and all TSA, airport, client security, credentialing, and clearance requirements. Continued employment requires maintaining all required client approvals, airport credentials, facility access, and security clearances.

Additional Information / Benefits

KR Contracting, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, relationship or association with a protected veteran, or any other characteristic protected by law.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan

This job reports to the Program Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Schedule is Thursday - Monday.

Travel is required frequently

Number of Openings for this position: 1