Enterprise Program Manager

Job Summary:

The Enterprise Program Manager - Project Lead is a senior IT leadership role responsible for overseeing IT operations and vendor relationships within a regulated financial environment. This interim, contract-to-hire position serves as second-in-command of the State Technology Office (STO) IT Division, supporting cybersecurity, compliance programs, and enterprise system integrations. The role requires hands-on management of infrastructure, business applications, helpdesk services, and active participation in security incident response and risk management.

Responsibilities:

• Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, ensuring vendor accountability and performance.
• Serve as primary operations liaison to statewide shared-services providers.
• Participate in the agency s Information Security Team, including incident response, vulnerability management, risk assessments, and remediation efforts.
• Support access control reviews, audits, and policy compliance activities.
• Oversee enterprise system integrations with the State s SAP environment, financial institutions, and third-party systems.
• Track contract renewals, assist with procurement, budget monitoring, annual audits, reporting, and contribute to long-range technology planning.
• Supervise, develop, and direct IT staff as part of the IT Division leadership team.
• Perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.

Required Skills & Certifications:

• 6+ years of progressive IT experience managing complex information technology functions.
• 3+ years of full-time supervisory experience in an IT environment.
• Experience managing IT services through managed service providers or outsourced vendors, including SLA and performance management.
• Leadership experience in cybersecurity operations including incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Intune.
• Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field.
• Ability to pass background and credit checks prior to start.

Preferred Skills & Certifications:

• IT experience in state government, financial services, or other regulated environments including audit, compliance, and risk management.
• Experience working within shared-services models in state government.
• Project management experience.
• Enterprise system and integration experience (SAP, financial institution interfaces, secure file transfer).
• IT procurement, contract management, and budget experience.
• Preferred certifications: CISSP, CISM, CompTIA Security+, ITIL, PMP.

Special Considerations:

• Candidate must be a current South Carolina resident; no relocation allowed.
• Must be able to lift and carry equipment weighing up to 50 pounds and perform physical tasks such as bending, reaching, and working under desks.
• Participation in an on-call roster for after-hours support, including occasional weekends.
• Must pass background and credit checks prior to employment.

Scheduling:

• Full onsite work at 1200 Senate Street, Columbia, SC.
• Monday through Friday, 8:30 AM to 5:00 PM, 38 hours per week.
• Occasional rotating after-hours work for incident response and maintenance.