Manager, Operations Learning & Development 2

Manager, Operations Learning & Development 2

Position Summary The L&D Manager for Operations & Technical Training leads hands-on workforce enablement, operator certification, and technical training across Celestica's expanding Texas footprint. Supporting a rapid population ramp from 10,000 near-term to 15,000 employees by 2027, this role shifts traditional L&D into a floor-focused business driver. You will oversee technical onboarding, New Product Introduction (NPI) skill readiness, quality/safety compliance, and operator upskilling for complex AI hardware, TPU platforms, and networking systems.

Core Responsibilities

• Direct Labor Onboarding & Productivity: Build accelerated technical onboarding programs for direct labor and contingent technicians to minimize time-to-productivity on high-volume assembly lines.
• Skills Matrix & Operator Certification: Establish shop-floor skill matrices, IPC workmanship standards, ESD compliance, and continuous recertification processes for manufacturing personnel.
• NPI & Engineering Alignment: Partner with process engineering, NPI teams, and Site General Managers to turn technical product specs into standard training modules for new program launches.
• Multi-Site Standardization: Align technical training standards, safety protocols, and operational procedures across multiple Texas operations.
• Train-the-Trainer Capability: Develop structured floor-level train-the-trainer models, empowering lead technicians and shift supervisors to deliver consistent on-the-job training.

Knowledge/Skills/Competencies:

• In-depth knowledge of government regulations.
• In-depth knowledge of HRIS system solutions that may include Lotus Notes databases, Celestica Learning Place global intranet, SAP HR, etc.
• Advanced proficiency in the following core competencies (refer to Celestica's Global Competency Framework):
• Personal Attributes Thinking and Problem Solving: Creative Thinker; Analytic/Systematic Thinker
• Interpersonal Relations: Consensus Builder; Communicator
• Personal Characteristics: Learning Oriented; Decisive
• Interpersonal Competencies: Communication Skills; Organization; Facilitation; Problem Solving
• Business Competencies: Project Management; Change Management; Organizational Awareness; Financial Fundamentals; Negotiation; Customer Relationship Management; Supplier Relationship Management
• Technical Competencies: Information Management; Quality Management; World Class Manufacturing
• Leadership Competencies: Develop People; Involve Every Mind; Think, Vision & Plan; Know the Business; Earn Credibility

Key Qualifications

• Manufacturing Experience: 5+ years leading technical training or operational L&D in large-scale electronics, advanced hardware assembly, or high-volume manufacturing.
• Technical Rigor: Hands-on experience developing IPC quality certifications, shop-floor skill matrices, and safety/compliance modules.
• High-Growth Scaling: Track record of scaling direct labor workforce training through greenfield site launches, site expansions, and rapid production ramps.

Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Operations Manager, CRM, HR, HRIS, Information Systems, Operations, Technology, Human Resources