Computer Specialist

Job Details:

Role: Senior Computer Specialist

Location: Baltimore, MD (On-site)

Duration: 12+ Months Contract

Interview Mode: Virtual followed by In-Person

Position Overview:

We are seeking an experienced Computer Specialist (Senior) to evaluate, manage, maintain, and optimize computer hardware, systems software, and software development tools in support of the Statewide Agile Resources and Teams 2024 contract. The ideal candidate will have extensive experience in systems analysis, systems programming, application programming, or equipment analysis, with a strong understanding of current state-of-the-art computer technologies and enterprise computing environments. The successful candidate will evaluate hardware and software capabilities, assess system compatibility and interoperability, identify potential performance bottlenecks, and recommend solutions to improve system efficiency and resource utilization. Responsibilities will also include analyzing system conversion requirements, evaluating compilers and language translation tools, and recommending improvements to operating system capabilities and configurations.

Candidates with recent hands-on experience implementing or deploying production law-enforcement or public-safety Computer-Aided Dispatch (CAD), Records Management System (RMS), and mobile-computing applications are preferred.

Key Responsibilities:

• Evaluate computer hardware, systems software, operating systems, and software development tools to determine their suitability for organizational and technical requirements.
• Analyze the costs and technical requirements associated with converting computer systems from one programming language or machine architecture to another using compilers, simulators, emulators, and language translators.
• Recommend improvements to operating system capabilities and configurations to enhance system efficiency, performance, and resource utilization.
• Develop, manage, maintain, and evaluate current state-of-the-art computer hardware, software, and software development tools.
• Assess hardware and software compatibility and interoperability with existing equipment, applications, and enterprise systems.
• Identify potential and actual system bottlenecks, analyze performance issues, and recommend corrective actions to improve system operations.
• Evaluate system architecture, hardware configurations, and software capabilities to determine their ability to meet specific operational and technical requirements.
• Recommend system improvements that optimize hardware and software utilization, reliability, scalability, and performance.
• Conduct technical assessments of emerging technologies and provide recommendations for system upgrades, modernization, and maintenance.
• Support system analysis, systems programming, application programming, equipment analysis, and large-scale system development and maintenance activities.
• Collaborate with technical teams, system administrators, developers, vendors, and end users to evaluate system requirements and resolve technical issues.
• Assess the potential impact of hardware, software, and configuration changes on existing systems and interconnected applications.
• Prepare technical documentation, system evaluation reports, performance assessments, and recommendations for hardware and software improvements.
• Support the implementation, deployment, integration, and maintenance of public-safety technology solutions, including CAD, RMS, and mobile-computing applications, as applicable.
• Coordinate with technical teams and software vendors to troubleshoot application integration issues and support reliable system operations.

Required Qualifications:

• A Bachelor's degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or another related scientific or technical discipline; or three (3) years of equivalent experience in a related field.
• A Master's degree is preferred.
• At least eight (8) years of computer experience in at least two of the following disciplines: system analysis, system programming, application programming, and equipment analysis.
• At least five (5) years of experience as a computer hardware or systems software specialist, or as a systems analyst with duties relating to the evaluation of third- and fourth-generation and current state-of-the-art computer hardware and software.
• Experience evaluating hardware and software capabilities to support specific requirements for hardware and software evaluation, system management, or large-scale system development and maintenance.
• Strong analytical, troubleshooting, system evaluation, and problem-solving skills.
• Ability to assess complex technical requirements and recommend effective system improvements.
• Strong written and verbal communication skills and the ability to collaborate with technical teams and stakeholders.

Preferred Qualifications:

• At least one (1) year of recent hands-on experience implementing or deploying production law-enforcement or public-safety Computer-Aided Dispatch (CAD), Records Management System (RMS), and mobile-computing applications.