Technical Program Manager

Job Title: Senior Technical Program Manager
Location:O'Fallon MO

Type: W2 Contract

***Only qualified Senior Technical Program Manager located near O'Fallon MO to be considered due to the position requiring a hybrid presence. ***

Preferred Education/ Certifications:
Bachelor's degree in information systems, Information Technology, Computer Science, or Engineering, or equivalent work experience.

Required Skills, Experience, & Abilities:
Scrum Master experience.
Program execution and delivery management using Jira.
Stakeholder leadership and communication using email and Microsoft Teams.
Experience planning sprints, breaking down problems, organizing work, and delivering technical programs using Agile delivery models, including Scrum and Kanban.
In-depth experience with SAFe or Scrum@Scale practices and large-scale team environments.
Ability to manage end-to-end delivery, coordinate cross-team dependencies, remove impediments, and escalate obstacles.
Strong stakeholder communication skills, including providing clear project status updates, facilitating effective meetings, and driving timely decisions.
Ability to build relationships, influence teams, and collaborate effectively with engineers, managers, peers, and cross-functional stakeholders.
Broad understanding of software engineering concepts and methodologies.
Experience making data-driven decisions and applying continuous improvement methodologies across teams.
Ability to operate independently and autonomously while delivering program objectives.

Desired Skills, Experience, & Abilities:
Experience defining and building cloud-native services at scale, with a deep understanding of service capabilities and underlying technologies.
Expertise in Payments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), CI/CD, microservice APIs, DevOps, and Agentic AI.
Ability to debate delivery strategies with business teams, architects, engineers, and designers.
Ability to communicate effectively with executives, peers, and staff with impact, eloquence, and authenticity.
Experience representing team services to stakeholders and other teams, with sufficient technical depth to engage effectively with subject matter experts.
Passion for delivering high-quality software, serving customers, and doing the right thing.
Experience optimizing team processes and demonstrating improvements through data.

Job Overview:
This role supports the development and delivery of innovative, trusted payment solutions that provide a seamless digital-first experience for corporate clients worldwide. The organization develops travel and business-to-business solutions while contributing to the evolution of the global financial ecosystem through data-driven decisions, cloud-native products, and partnerships with industry leaders. The role is responsible for independently managing technology projects and programs from inception to completion, coordinating engineering delivery across multiple teams and integrations, and maintaining integrated plans that account for dependencies, delivery approaches, constraints, and potential delays. Success requires strong Agile delivery expertise, effective stakeholder leadership, clear communication, and a focus on continuous improvement to ensure high-quality software delivery.

Responsibilities:
Plan, execute, and deliver projects related to established technologies, products, or programs from inception to completion.
Develop and maintain integrated project plans that account for internal and external dependencies, delivery approaches, constraints, and contingencies for unplanned delays.
Proactively manage end-to-end engineering delivery across the organization and dependent teams, ensuring dependencies are addressed and gaps between teams, processes, and systems are resolved.
Track and report meaningful project progress, provide accurate status updates, and communicate relevant information and supporting data to the appropriate audiences at the right time.
Serve as the primary point of contact for projects, communicate confidently, maintain a reliable source of project status, and translate complex information into clear, concise communications.
Facilitate effective meetings and drive timely decisions to accelerate project progress.
Demonstrate sufficient understanding of industry technologies and the relevant program, product, or technology domain to represent team services credibly to stakeholders and other teams.
Deliver independently within the defined program strategy, seeking guidance from peers or managers when needed.
Build and maintain productive working relationships with engineers, managers, peers, and cross-functional teams.
Drive initiatives spanning multiple teams and integrations while monitoring progress and addressing delivery risks.
Coach teams in self-organization and effective cross-functional collaboration.
Remove team impediments and escalate obstacles that may affect delivery.
Use retrospectives, staff meetings, and status meetings to identify opportunities, optimize established approaches, and drive continuous improvement supported by data.
Apply Agile practices and continuous improvement methodologies to support high-quality software delivery.