Talent.com
Mr. Handyman
Customer Service Representative / DispatcherMr. Handyman • Greensboro, NC, US
Customer Service Representative / Dispatcher

Customer Service Representative / Dispatcher

Mr. Handyman • Greensboro, NC, US
30+ days ago
Salary
$16.00 hourly
Job type
  • Full-time
Job description

Job Title: Customer Service Representative/ Dispatcher

Location: [Greensboro, NC]

Job Type: Full-time

Salary: $16.00 to $22.00 , based on experience

Job Summary:

We are looking for a highly organized and customer-focused Customer Service Representative / Dispatcher to join our team. In this role, you will be responsible for coordinating service requests, dispatching field personnel, and ensuring timely and efficient customer support. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment.


Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries professionally and efficiently.
  • Schedule and dispatch service technicians, drivers, or field personnel based on customer needs and availability.
  • Monitor and track service requests to ensure timely completion.
  • Communicate effectively with customers, providing status updates and resolving issues as needed.
  • Maintain accurate records of service calls, dispatch logs, and customer interactions.
  • Collaborate with internal departments to streamline operations and improve customer satisfaction.
  • Handle emergency situations and urgent requests with a sense of urgency and efficiency.
  • Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation.

Requirements:

  • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).
  • Previous experience in customer service, dispatching, or a related field preferred.
  • Strong multitasking and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency in using dispatch software, CRM systems, and Microsoft Office Suite.
  • Ability to resolve customer issues effectively.
  • Problem-solving skills with a proactive approach to customer service.

Benefits:

  • Competitive Pay with performance incentives.
  • Paid time off
  • Paid holidays.
  • 401K Match
  • Career growth and development opportunities.


Join our team and be a part of a company that values excellent customer service and efficient operations!

Create a job alert for this search

Customer Service Representative / Dispatcher • Greensboro, NC, US

Similar jobs

Branch Customer Service and Sales Rep - Greensboro, NC (Wendover)

The Auto Club GroupGreensboro, NC, United States
Full-time

It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG).Established bra... Show more

 • Promoted

Retail Customer Service Manager PT

MichaelsGreensboro, NC, United States
Full-time +1

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.Lead the omnichannel processes.Maintain store recovery standards to deliver... Show more

 • Promoted

Customer Service Representative

Graham Personnel ServicesGreensboro, NC, United States
Full-time

Customer Service Representative needed for a growing manufacturing company in Greensboro! This role is ideal for someone with strong communication skills and the ability to manage multiple tasks ef... Show more

 • Promoted

Southeast Regional +

Premier TransportationWentworth, North Carolina, United States
Full-time

Southeast Regional + Class A CDL Drivers - Average $1,400-$2,000 weekly!.Company and Lease Purchase opportunities available!.Average pay scale varies between these options.Dive into a career that o... Show more

 • Promoted

Strategic Customer Representative-General Tool

Sunbelt RentalsGreensboro, NC, United States
Full-time

Strategic Customer Representative.Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be th... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAAsheboro, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

HVAC Sales Representative

Eanes Heating and AirGreensboro, NC, United States
Full-time

Eanes Services is one of North Carolina's largest independent HVAC companies offering products, services, and solutions to customers.We are looking for Sales Representatives in High Point, NC.This ... Show more

 • Promoted

Strategic Customer Representative-General Tool

Sunbelt Rentals, Inc.Greensboro, NC, United States
Full-time

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job... Show more

 • Promoted

Service Advisor

TRIEden, NC, United States
Full-time

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed.They may also set up loaner cars and verify insurance before ma... Show more

 • Promoted

Sales Representatives

Kimball MidwestAsheboro, NC, United States
Full-time

As a Sales Representative, you are accountable for engaging with existing and prospective customers, promoting products and services, and generating sales revenue.Medical, dental, life, disability ... Show more

 • Promoted

Customer Service Representative / Dispatcher

Mr. HandymanBROWNS SUMMIT, NC, US
$16.00 hourly
Full-time

Customer Service Representative/ Dispatcher.We are looking for a highly organized and customer-focused.Customer Service Representative / Dispatcher.In this role, you will be responsible for coordin... Show more

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausReidsville, NC, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Alterations Customer Service Representative

David's BridalGreensboro, NC, United States
Part-time

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.At David's Bridal, we empower our customers and our employees to stay true to their dreams and fin... Show more

 • Promoted

Trucking Dispatcher

Superior Logistics ServicesElon, NC, US
Full-time

We're growing fast and looking for dedicated, detail-oriented individuals to join our dispatch team! If you enjoy problem-solving, multitasking, and working in a team environment, this could be the... Show more

 • Promoted

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCAsheboro, North Carolina, United States
Remote
Full-time

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in... Show more

 • Promoted

T-Mobile Fiber Field Sales Representative - Durham, NC

OSL Retail Services IncGreensboro, NC, United States
Full-time

Sales And Marketing Representative.At OSL, we hire passionate, driven people to be those sales leaders and who are ready for their next big career move.OSL people are professional, willing to adapt... Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Asheboro, North Carolina
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Outside Sales Representative (47923)

Motion & Control EnterprisesAsheboro, NC, United States
Full-time

Outside Sales Representative Industrial Services & Custom Fabrication.Competitive Base Salary + Commission | Asheboro, NC | Full-Time.Piedmont Electric Motor, an MCE Company.At Piedmont Electric M... Show more

 • Promoted

Alterations Customer Service Representative

David's Bridal, LLC.Greensboro, NC, United States
Part-time

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care... Show more

 • Promoted

Customer Support Representative

Armor ExpressEden, NC, United States
Full-time

Customer Service Representative.Armor Express is one of the largest suppliers of soft and hard armor protective solutions to America's Heroes.Our passion for producing the most innovative armor sys... Show more