THE JOB
Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.
WHAT THIS ROLE WILL DO
Reporting to the Security Manager:
- Circulate among guests and/or employees to preserve safety, order and to protect the venue property.
- Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
- May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Escort or drive motor vehicles to transport individuals to specified locations or to provide personal protection. Employees must successfully pass a motor vehicle background prior to operating any vehicle on behalf of the company.
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
- Partner with fellow band members at the end of the show to close the venue - this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.
- Warn persons of rule infractions or violations and apprehend or evict violators from premises.
WHAT THIS PERSON WILL BRING
- High School Diploma or equivalent
- At least 2 years in customer service
- Creative thinker and problem solver
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- A strong sense of teamwork and ability to execute tasks
- Availability to work late hours, with flexible scheduling on weekdays and nights.
Physical Demands/Working Environment:
- Working environment is fast paced, often loud and stressful
- Position requires extended periods of prolonged standing and working on your feet
- Must be able to lift or move up to 45 lbs. using proper lifting techniques
- Position works at an outdoor venue during inclement weather as needed
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match