Sous Chef Strategic Operations

Job Description & Requirements

Company Description

NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company (‘Versant’) comprised of most of NBCUniversal’s cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

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Job Description

The Sous Chef would primarily be responsible for all culinary offerings in a designated area of Universal Studios Hollywood. This position will be responsible for ensuring the highest quality of food and service at all levels. This position in culinary is responsible for supervising and developing teams working across Universal Studios Hollywood.

Responsibilities:

• Proper and consistent production of all food products at all times
• Conduct daily inspections of the facility and complete the “daily walk through” reports for all areas
• Maintain all kitchens in a sanitary condition at all times
• Work in conjunction with facilities to insure proper maintenance of all equipment
• Accurately complete and maintain the daily production log and weekly production plan
• In partnership with the Food Warehouse and the Fresh Product Receiving Clerk, inspect all received product
• Create and maintain production recipes and specification book and photos.
• Ensure that all charges into and out of the restaurants are current and correct.
• Communicate with the information technology group to insure that all recipes are updated and accurate
• Partner with the EATEC Team to insure all inventories are correct
• Support the culinary team within the Theme Park and Catering, as assigned
• Assist in the creation of innovative menus for new products as needed.
• Practice effective organizational skills at all times
• Work within all health and sanitation guidelines
• Assist in the development of all food staff.
• Establish and maintain effective control of cost of goods and waste
• Uphold exceptional standards and practices at all times
• Ability to foster and maintain strong working relationships across all functions within the park.
• Provide operational analysis understanding to culinary and operational teams
• Ensure the success of the food service waste management program.
• Utilize all excess food items and insure it is transferred and or repurposed
• Organize and execute skills training sessions for culinary team.
• Partner with Human Resources for developing and/or improving training, including new hire training, for the culinary team
• Understand the role that culinary plays in supporting our internal customers so that they are able to provide excellent products and services to our paying guests
• Interact with guests in order to positively impact their experiences while visiting the Theme Park
• Perform other duties as assigned

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $68,640 – $75,000

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Qualifications

Qualifications/Requirements:

• Proven knowledge of Word and Excel
• Minimum 3 years of culinary experience, which includes working in a high volume fast pace restaurant or similar high production environment
• Proven ability to work within a fast paced, guest oriented and highly collaborative environment.
• ServSafe Certification

Desired Characteristics

• L.A. County Food Handlers Certification
• HACCP trainingpris
• 3 years management culinary experience
• Must be able to express ideas clearly and logically that are fact based.
• Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to internal (TMs) and external customers’ (guests) concerns and issues while keeping company business models in mind
• Must be highly collaborative and professional at all times
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization
• Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
• Strong customer service, interpersonal and organizational skills
• Able to provide creative solutions to guest situations
• Ability to work in a high paced, repetitive team work environment
• Experience managing in a union environment
• Strong interpersonal and analytical skills
• Quick thinker with the ability to make sound decisions
• Able to manage effectively under deadlines
• Previous experience with creating and managing budgets

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Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.