Talent.com
Pechanga Resort Casino
RV Resort Guest Services AttendantPechanga Resort Casino • Temecula, CA
RV Resort Guest Services Attendant

RV Resort Guest Services Attendant

Pechanga Resort Casino • Temecula, CA
30+ days ago
Job type
  • Full-time
Job description
General Summary:
The RV Resort is part of the Pechanga experience and is a hospitality enterprise. The Guest Services
Attendant (GSA) is responsible for creating a memorable experience for all guests. This includes indoor and outdoor tasks such as welcoming guests, processing reservations (over the phone and in person), patrolling the sites, and maintaining the cleanliness of the property, while providing excellent guest service. This position requires the individual to have great attendance and be flexible to work all shifts, including weekends and holidays to support the operation 365 days a year.

Pechanga’s Core Values:
We are part of the Pechanga family. We take pride in our core values, which are Pride, Passion, and
Professionalism.

We also strive to meet our Pechanga Service Guarantees: Know your Pechanga, Exceed Expectations, Take Pride in Appearance, Build Relationships, Acknowledge all Guests

Pechanga Service Agreement:
RV Resort Guest Services Attendants are at the forefront of customer service. Positive interactions with guests ensure repeat business in the future. Welcoming an incoming guest with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat guests with respect, and make it clear that their business is appreciated.

Duties and Responsibilities:
• Assists RV Resort guests with check-in/check-out process, books reservations (sites and
clubhouse) processes payments, and posts charges using software system (RMS and Micros).
• Acknowledges every customer with exceptional and courteous customer service.
• Maintains complete knowledge of site types and locations, amenities, rates, discounts,
availability, special packages, promotions, concerts, and upcoming events at Pechanga Resort
Casino.
• Performs administrative work with accuracy including filing of various documents and guest
agreements.
• Responds to guest requests promptly, efficiently, and courteously.
• Creates reports and operates cash register, computer, fax and copy machines.
• Completes open and closing shift duties including preparing cash register, site checks,
reconciling transactions (cash and credit) and contacting guests regarding their outstanding
balances.
• Performs pre and post site patrols to welcome and engage guests, and ensure guests are
enjoying the property, as well as adhering to resort policy.
• Creates, maintains, and submits a daily activity log.
• Responds to guest requests (unlocks/locks sewer dump station, prepares propane tanks, unlocks
BBQ, cleans and disposes of dog waste, performs landscaping).
• Maintains organization and cleanliness of the property at all times (inside and outside sites, dog
park, guest amenity area, and pool) and addresses/resolves any issues that may arise.
• Performs all other duties and projects as assigned.

Education and Experience:
• High School Diploma or general education degree (GED) required.
• Minimum of one (1) year hospitality, retail, or related experience.
• Cash handling experience preferred.
• Attention to detail and problem-solving skills.
• Great interpersonal and organizational skills.
• Strong written and verbal communication.
• Basic math skills.
Create a job alert for this search

RV Resort Guest Services Attendant • Temecula, CA

Similar jobs

Vans: Seasonal Sales Associate - Escondido Promenade

VansEscondido, CA, United States
Permanent

Vans is the original brand rooted in the authentic lifestyle of skateboarding.We are driven by our mission to inspire and empower everyone to live "Off The Wall" embracing the youthful spirit of f... Show more

 • Promoted

Travel Nurse - RN - OR - Operating Room - $3049 / Week

Stability HealthcareSantee, CA, US
Full-time

Stability Healthcare is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in San Diego, CA.Shift: 3x12 hr nights Start Date: 06/15/2026 Duration: 13 weeks Pa... Show more

 • Promoted

Guest Service - Earn Up to $37/hr

TradeJobsWorkforce92150 San Diego, CA, US
$37.00 hourly
Full-time

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and reques... Show more

 • Promoted

Seasonal Associate-The Promenade at Temecula

Victoria's SecretTemecula, CA, United States
Part-time

Seasonal Associate-The Promenade At Temecula.Brand: Victoria's Secret Location: Temecula, CA Job Area: Store: Sales and Support Associate Employment Type: Part-time.At Victoria's Secret & Co, you'l... Show more

 • Promoted

Customer Service Associate, Part Time (Graveyard) - Site 880

Porters American Retail ServicesEscondido, CA, United States
Part-time

Customer Service Associate (Cashier).FLSA STATUS: Non-Exempt, Hourly SHIFT SCHEDULE: Fridays and Saturdays Graveyard Shift DEPT/LOCATION: Shell, 780 W El Norte Parkway, Escondido, CA 92026 REPORTS ... Show more

 • Promoted

Guest Coordinator

Ulta BeautyTemecula, CA, United States
Full-time +1

Experience a perfect blend of deliberate purpose and clear-eyed vision.At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise.Creati... Show more

 • Promoted

ASST STORE MGR in HEMET, CA S13575

Dollar GeneralHemet, CA, United States
Full-time

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribu... Show more

 • Promoted

Gas Attendant

TradeJobsWorkForce92197 San Diego, CA, US
Full-time

Collect money from patrons at a gas station.Collect and dispose of trash outside.Provide customers with receipts.Charge purchases to customers' credit cards.Wash windshields and check fluid levels ... Show more

 • Promoted

Service Advisor

Blue Compass RVSantee, CA, United States
Full-time

Start Your Adventure with Blue Compass RV Now Hiring a Rockstar Service Advisor!.Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that's all about f... Show more

 • Promoted

General Manager

K1 SpeedWinchester, CA, United States
Full-time

GENERAL PURPOSE OF JOB: The General Manager is responsible for ensuring that the center is run according to the required K1 standards.The General Manager also holds their Salaried and Hourly Staff ... Show more

 • Promoted

Spa Sales and Guest Service Associate Temecula

Hand & Stone Massage and Facial SpaTemecula, CA, United States
Full-time +1

At Hand and Stone, Opportunity Knocks.Our vision is simple: to make each visit the best hour of our client's month.Our Spa Associates play a crucial role in achieving this goal.As the hosts of the ... Show more

 • Promoted

General Manager

Aramark Corp.Homeland, CA, United States
Full-time

Job Description As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client... Show more

 • Promoted

Guest Service Representative

Nothing Bundt CakesSantee, CA, United States
Full-time

Responsible Recruiter At Nothing Bundt Cakes.We refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an... Show more

 • Promoted

Seasonal Retail Sales Associate - Village West

GapHemet, CA, United States
Part-time

Seasonal Retail Sales Associate - Village West.Seasonal 2901 West Florida Ave, Hemet, CA, US 92545.We're hiring for the holidays! Earn extra cash this holiday season and enjoy a 50% discount at our... Show more

 • Promoted

Indpendent Sales Associate

Coldwell Banker Residential BrokerageTemecula, CA, United States
Full-time

Real Estate Independent Sales Associate Coldwell Banker Residential Brokerage Are you a self-starter?.Do you have impeccable organization, communication and follow-up skills? Do you have a genuine ... Show more

 • Promoted

Recreation Attendant

HV Global Group, Inc.Escondido, CA, United States
Part-time

Part Time, Seasonal 1st/2nd Shift, Weekends and Holidays Required Valid U.Driver's License Required Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Clu... Show more

 • Promoted • New!

RV Sales Associate

Camping World HoldingsTemecula, CA, United States
Full-time +1

Rv Sales Associate/h2pCamping World is seeking a high energy, motivated RV Sales Associate to grow the business.Ideal candidates will possess the drive to work hard, sell RVs, have fun and make mon... Show more

 • Promoted

Personal Care Attendant - Great Opportunity

Zen EducateTemecula, California, United States
$22.00 hourly
Full-time +1

Don't Wait for Fall - Join Our Classroom Team Today!.While the current school year concludes in early June, joining our team now is a great way to showcase your skills and opens up the strong possi... Show more

 • Promoted

Game Room Attendant - Cast Member

Chuck E. Cheese - CEC Entertainment, Inc.Hemet, CA, United States
Full-time

Work Today, Get Paid Tomorrow program.Dont wait between paychecks anymore! Chuck E.Cheese (CEC) is a great place for a first-time job seeker or a place to build an exciting career.Our Cast Members ... Show more

 • Promoted

Housekeeper

AtWork GroupSan Jacinto, CA, United States
Full-time

If you have housekeeping and/or janitorial experience, WE NEED YOU! We have multiple positions available for this new resort in the San Jacinto area.We have both morning and afternoon/evening posit... Show more