Technician, Information Technology

Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

We are growing and looking to hire our first internal help desk professional to support our expanding Cameron, LA office.

Responsibilities:

• Provide insightful advice and friendly, hands-on technical support to VG employees
• Diagnose and resolve technical hardware and software issues and offer solutions to get employees up and running again
• Triage requests accordingly to our 3rd party IT provider
• Teach and train employees on new applications or hardware as requested
• Provide support for on-boarding and off-boarding new and departing employees

Qualifications:

• 2 or more years of experience as a help desk support technician in a macOS environment (Ideally, you have been a Genius at an Apple Store!)
• High school degree; additional certification in Apple products and devices preferred
• Excellent prioritization skills and ability to make decisions quickly
• Strong problem-solving skills
• Excellent verbal and written communication skills
• Success in team environments, demonstrating shared responsibility and accountability with other team members
• Demonstrated ability to take initiative
• Comprehensive understanding of operating systems, including macOS and Windows

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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