Genesys Voice Engineer
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Company:
Location: Hybrid - Philadelphia and Remote
Type: Full time
Experience:
Job Description
mPower seeks a detail-oriented IT Telecommunication Systems Engineer to work with our client’s enterprise team. The Genesys Voice Engineer will support and help grow the client’s Contact Center technologies across the enterprise. This includes IVR and ACD systems using VoIP technology.
The Systems Engineer analyzes and designs technical solutions to address business needs. They will identify, investigate, and propose solutions to technical problems and will provide technical support and maintenance for existing and new telecommunications services. The EVS Engineer will works on moderate to complex projects as a team member.
Responsibilities of the Genesys Voice Engineer:
Qualifications:
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Genesys Voice Engineer • Hybrid - Philadelphia and Remote
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