Shift Leaders are responsible for delivering on passionate hospitality, and maintaining company standards while delivering service excellence. This is an hourly position that supports salaried management in daily, administrative, and operational responsibilities in the restaurant in addition to providing excellent guest service on the floor.
Responsibilities
Other Skills and Abilities:
Shift Leaders must be able to remain calm under pressure when dealing with guests, staff, equipment problems, or emergency situations.
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –
Shift Leader • Fort Myers, FL, US
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