Overview
Assist in the supervision of the daily event operations of the Sales & Marketing Department. Mentor and manage the conference service team and catering team.
Drive revenue, which enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage by ensuring accurate details for event execution.
DUTIES AND RESPONSIBILITIES:
• Oversee BEO and resume distribution process with the Director of food & beverage.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Oversee the preparation of event related documents (resumes, BEO’s) associated with booked group and catering events.
• Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required.
• Work with other departments within hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings
• Develop/maintain knowledge of market trends, competition and customers.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.
• Follow the principles of CARE and the Four Disciplines of Associate Success.
• Work closely with banquet department on operations/meeting execution.
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Manage menus and CITY accuracy.
• Ensure event checks are closed properly and revenues are accurate.
• Ensure proper posting of meeting/event schedules.
• All other duties assigned by management.
EOE/AA
High school or equivalent education required. Bachelor’s Degree preferred.
• Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests.
• Past Marriott Experience to include CITY, FOSSE and MARSHA
• Advanced knowledge of the sales and hospitality principles and practices.
• Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals.
• Appropriate and accurate grammar and punctuation in written communication.
• Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information.
• Ability to proactively prioritize needs and effectively manage time and resources.
• Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients.
• Two-four years of employment in the hospitality industry or related sales field.
• English is necessary; other languages are a plus.
• Basic math skills.
Work Area: Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
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