Talent.com
AllSafe IT
Talent Pool for Help Desk EngineersAllSafe IT • Pasadena, CA, United States of America
Talent Pool for Help Desk Engineers

Talent Pool for Help Desk Engineers

AllSafe IT • Pasadena, CA, United States of America
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
AllSafe IT is currently creating a talent pool for future opportunities in Tier 2, Tier 3, and Tier 4 Help Desk/System Engineer positions. Our engineers monitor, manage, and support all aspects of our clients’ environments, including but not limited to their workstations, phones, servers, networks, and applications. What to Expect While there may not be immediate openings, we anticipate new roles may become available within the next 1 to 3 months. By joining our talent pool, you'll be among the first considered for exciting opportunities as they arise! After applying, you’ll receive a link to complete our technical self-assessment. If your skills match our needs, our recruiter will reach out to schedule a preliminary video interview with you! About Us AllSafe IT is a Managed Service Provider (MSP) that delivers services to small to medium sized businesses. Our values are: We do what we say we’ll do. We care about the process. We are generous with what we know. We enjoy the people we work with. We choose compassionate candor. About You Commute is <60 min to Pasadena, CA. All positions are in-office 5 days a week. You thrive in a structured, process-driven environment and believe that following well-defined workflows leads to the best results. You take ownership of your work, hold yourself accountable, and seek out candid feedback as a tool for growth. You embrace continuous improvement and are adaptable to adjustments in your role. Preferred: experience with a Managed Service Provider (MSP) and familiarity with ticketing systems (such as ConnectWise, Autotask, or Kaseya) AllSafe IT Benefits & Perks Health, dental, and vision insurance 401(k) with employer matching 2 weeks of vacation/year 40 hours of sick pay/year 8 hours of paid volunteer time/year 8 paid holidays per year Performance-based quarterly bonus program Weekly "stretch goal" bonus program Free employee parking and mileage reimbursement (if needed for client sites) Reimbursement for passing quarterly certification exams Bonusly employee-to-employee recognition program Dog-friendly office Job Responsibilities Help Desk Support: Provide remote and on-site technical assistance for IT issues. Incident and Change Management: Efficiently manage requests and resolve technical issues across tiers, escalating when needed. Documentation: Create and update technical documentation for incident resolution, troubleshooting steps, and best practices. Quality Assurance: Maintain a high standard in service delivery through quality control practices. Technical Ownership: Act as the primary resource for specific technologies and projects. After-Hours On-Call Rotation: Participate in rotation to support client needs outside of regular hours. Skills and Qualifications Understanding of IT systems, networking, and security best practices. Excellent verbal and written communication. Strong focus on customer satisfaction and relationship building. Ability to prioritize tasks, adapt to change, and collaborate effectively with teams. Proficiency in a variety of tools like: o Microsoft 365, Azure, and Windows Server o Comptia A+, Server+, and Network+ o MacOS (ACSP) o Perimeter Network Device, such as Meraki, Sophos, or Fortinet Firewalls Pay Ranges The determination between Tier 2, 3, and 4 is based on the assessment of a candidate’s technical skills, certifications, and experience with our tools. We will let you know during the interview process which tier you are being considered for based on those criteria. Tier 2: $23.00-30.98/hr Tier 3: $31.55-42.38/hr Tier 4: $42.95-47.51/hr
Create a job alert for this search

Talent Pool for Help Desk Engineers • Pasadena, CA, United States of America

Similar jobs

Sales Associate/Front Desk

Code NinjasLos Alamitos, CA, United States
Part-time

Part Time | Weekdays: 2PM-7PM | Weekend: Saturdays 9:30AM -2 PM (Must be able to work all hours - if not, do not apply.Extra hours on weekends based on special events.Code Ninjas is the nation's fa... Show more

 • Promoted

ADEK

US NavyAltadena, CA, US
Full-time

Aviation Operations & Support (Enlisted).Aviation Boatswain’s Mates in Aviation Operations & Support help launch and recover naval aircraft quickly and safely from ships and shore stations, handlin... Show more

 • Promoted

Call Center Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupAltadena, California, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Front Desk Sales Associate / Customer Service

Elements MassageCosta Mesa, CA, United States
Full-time

If you're looking for a retail sales associate/customer service job where you can positively change the lives of clients in a meaningful way, then look no further!.We offer competitive base hourly ... Show more

 • Promoted

Workday AMS Recruiting Senior Consultant

DeloitteCosta Mesa, CA, United States
Full-time

Deloitte's Human Capital practice is at the forefront of transforming the nature of work.As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, an... Show more

 • Promoted

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCAltadena, California, United States
Remote
Part-time

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more

 • Promoted

Senior Talent Acquisition Consultant - Partner Track

MLee Healthcare Staffing and Recruiting, IncSanta Ana, CA, United States
Full-time +1

Senior Talent Acquisition Consultant - Partner Track.Santa Ana, CA $260,000 - $1,200,000 a year.Senior Talent Acquisition Consultant Elevate Your Personal Brand While Making a Difference.At MLR, w... Show more

 • Promoted

Talent Acquisition Specialist

Acuity Eye GroupSanta Ana, CA, United States
Full-time

The Talent Acquisition Specialist will partner with hiring managers to develop and implement recruiting strategies that attract talented candidates to the company.They will act as an internal consu... Show more

 • Promoted

Hiring Now - Work from Home - No Experience

OCPACedar Flat, California, us
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Talent Acquisition Specialist

Aluminum Precision ProductsSanta Ana, CA, United States
Permanent

Aluminum Precision Products (APP) is an international leader in manufacturing aluminum forgings.We offer you the opportunity to be a part of a globally recognized organization that enjoys an unpara... Show more

 • Promoted

Part Time Work From Home Focus Group Panelist. Call Centre Agent Experience Not Required

Apex Focus Group LLCAltadena, California, United States
Remote
Part-time

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more

 • Promoted

Team Lead

CavaCosta Mesa, CA, United States
Full-time

Team Leader/h2pAt CAVA, we love what we do, and we try and make every day as fulfilling as the last.Our restaurants need Team Members to make the magic happen every day.Everyone matters and were he... Show more

 • Promoted

Talent Acquisition Specialist - Executive Recruiting

VansCosta Mesa, CA, United States
Full-time

Global Talent Acquisition Specialist, Executive Recruiting.As the Global Talent Acquisition Specialist, Executive Recruiting, you are critical to not only the success of the Global Executive Recrui... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausAltadena, CA, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Remote Data Entry Work From Home Focus Research Panelist

Maxion Corp LLCAltadena, CA, United States
Full-time +1

Join Our Team as a Work-From-Home Data Entry Research Panelist!.Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skil... Show more

 • Promoted

Talent Acquisition Specialist

Peregrine TeamNewport Coast, CA, United States
Full-time

We are seeking a Talent Acquisition Specialist to support full-cycle recruiting efforts for a growing organization.This role will partner closely with hiring managers to attract, evaluate, and hire... Show more

 • Promoted

Remote Job $790/wk - Hiring Focus Group Panelists

MaxionAltadena, CA, US
Remote
Full-time +2

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require .... Show more

 • Promoted

Online Help Desk Associate

TradeJobsWorkforce92706 Santa Ana, CA, US
Full-time

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and... Show more