Talent.com
Hilton Garden Inn Houston Galleria
Housekeeping SupervisorHilton Garden Inn Houston Galleria • Houston, TX, US
Housekeeping Supervisor

Housekeeping Supervisor

Hilton Garden Inn Houston Galleria • Houston, TX, US
30+ days ago
Job type
  • Full-time
Job description

Overview:

The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel.

Key Duties & Responsibilities:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms.
  • Ensure that assigned staff have reported to work; document any late or absent employees.
  • Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities.
  • Assign designated guest room keys and beepers to assigned staff.
  • Maintain accurate record of such and ensure security of keys.
  • Communicate additions or changes to the assignment sheets as they arise throughout the shift.
  • Inspect supply levels of floor closets.
  • Assign designated personnel to rectify any deficiencies.
  • Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems.
  • Inspect rooms cleaned by assigned Room Attendants, using designated checklist.
  • Directly contact Room Attendant and relay any deficiencies to be corrected.
  • Update room status after approving cleanliness and condition in accordance with departmental standards.
  • Check vacant rooms, verify status and update status of discrepant rooms throughout the shift.
  • Check DND rooms and verify status.
  • Mark dirty sheets of randomly selected assigned rooms and follow up to ensure
  • Room Attendant's have changed bed sheets.
  • Counsel Room Attendants on any discrepancies.
  • Inspect public areas/bathrooms, fitness center, pool area, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists.
  • Directly contact respective personnel and relay any deficiencies to be corrected.
  • Complete work orders for maintenance repairs and submit to Housekeeping Clerk.
  • Contact Engineering directly for urgent repairs.
  • Conduct training of staff as assigned.
  • Provide feedback on staff performance to manager.
  • Report disciplinary problems to manager and participate in the counseling of employees.
  • Document pertinent information in department log book.
  • Complete all paperwork and closing duties before leaving.
  • Review status of assignments and any follow-up action with manager and/or on-coming supervisor.
  • Check P.M. reports for accuracy and completeness.
  • Complete night counts in accordance with departmental standards.

Education and Experience:

  • High School Graduate or General Education Degree (GED).
  • Six months to one year related supervisory experience.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.


Create a job alert for this search

Housekeeping Supervisor • Houston, TX, US

Similar jobs

HOUSEKEEPING HOUSEPERSON - FULL TIME

Hyatt Regency Houston DowntownHouston, TX, United States
Full-time

Summary The Housekeeping Houseperson is responsible for maintaining the cleanliness of the hotel.This person must have good communication skills as well as the ability to lift, pull and push a mode... Show more

 • Promoted

Supervisor

TradeJobsWorkforce77030 Houston, TX, US
Full-time

Job Overview Serve as retail floor supervisor with shift responsibility for employees, floor merchandising, security and revenue integrity Oversee retail floor employees Report to a senior manager... Show more

 • Promoted

Guest Service Supervisor

Global Partners LPHouston, TX, United States
Full-time

Our Guest Service Supervisor is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.At Global Partners, business ... Show more

 • Promoted

Unit Support Assistant- (Housekeeping)

Texas Children's HospitalHouston, TX, United States
Full-time

We are searching for a Unit Support Assistant - someone who works well in a fast-paced setting.In this position, you will perform routine housekeeping duties and respond to emergency calls for clea... Show more

 • Promoted

LEAD CLEANER

ABM IndustriesHouston, TX, US
Full-time

We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures.They coordinate daily operations by delegating job assignments and providing guid... Show more

Hotel Housekeeping Associate

TradeJobsWorkforce77203 Houston, TX, US
Full-time

Bring your energy to the role of Hotel Housekeeping Associate to perform daily responsibilities with dedication.Work with your team to maintain efficiency and service quality.Provide excellent inte... Show more

 • Promoted

HouseKeeping & Cleaning jobs

TradeJobsWorkforce77087 Houston, TX, US
Full-time

ESSENTIAL FUNCTIONS: · Performs cleaning duties in residential apartments, skilled nursing facility, public areas and offices as necessary including cleaning of bathrooms, kitchenettes and other s... Show more

 • Promoted

Housekeeper - Earn Up to $37/hr

TradeJobsWorkforce77545 Fresno, TX, US
$37.00 hourly
Full-time

ESSENTIAL FUNCTIONS: · Performs cleaning duties in residential apartments, skilled nursing facility, public areas and offices as necessary including cleaning of bathrooms, kitchenettes and other s... Show more

 • Promoted

Guest Service Supervisor

Drury HotelsHouston, TX, United States
Full-time

Getting a job is just the beginning.Finding a place where you belong is what truly matters.Who you are and what you do makes a difference at Drury Hotels.There's a place for you here today and tomo... Show more

 • Promoted

Sales Supervisor: Bombas

LeapHouston, TX, United States
Full-time +1

At Bombas, it sounds simple, but putting on clean, comfortable clothing every day is a powerful thing.With the help of our customers and Giving Partners, we wanted to offer new, clean clothes to ev... Show more

 • Promoted • New!

General Services Supervisor

Foxconn Industrial InternetHouston, TX, United States
Full-time

Direct General Service management through performing a variety of administrative and operational duties to ensure efficient day-to-day support to multiple buildings.Provide direct supervision and l... Show more

 • Promoted

Hilton - Housekeeping $20/hr+

HiltonCloverleaf, TX, United States
Full-time

Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness and appearance of guest rooms and hotel areas.Housekeepers are responsible for cleaning guest rooms, making beds, changi... Show more

 • Promoted

Supervisor - Earn Up to $37/hr

TradeJobsWorkforce77288 Houston, TX, US
$37.00 hourly
Full-time

Job Overview Serve as retail floor supervisor with shift responsibility for employees, floor merchandising, security and revenue integrity Oversee retail floor employees Report to a senior manager... Show more

 • Promoted

HOTEL HOUSEKEEPING MANAGER

KinsethHouston, TX, United States
Full-time

Directs hotel housekeeping program to ensure clean, orderly, and attractive conditions of property by performing the following duties personally or through delegating to departmental staff.Essentia... Show more

 • Promoted

Area Supervisor

Ross StoresHouston, TX, United States
Full-time

Primary Location: Texas-Harris-Houston-Northtown Plaza Houston TX.Work Locations: Northtown Plaza Houston TX 5444 North Freeway Houston 77076.Job: Area Supervisor Schedule: Regular Standard Job Typ... Show more

 • Promoted

Guest Service Supervisor

Global PartnersHouston, TX, United States
Permanent

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.At Global Partners, bus... Show more