Job Description
Insight Global is seeking a NOC Technician for one of our large telecommunications clients. Primary responsibility will be break/fix and assisting with network migration efforts. Opens trouble tickets and works the repair of management network element connectivity with field operations, and other work groups. Knowledge of Ethernet routers / switches. Able to follow MOPs, anticipate problems, and take corrective action proactively. Understands and researches technical issues through vendor documentation. Understands telecom, network topology and repair procedures. Works with minimal supervision in NOC environment.Required Skills & Experience
• 5+ years of recent Telecom NOC experience (no contract hoppers)Nice to Have Skills & Experience
• Management network experienceBenefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
NOC Technician • Charlotte, NC
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