Scrum Master

Job Description

Job Description

Principal Project Manager:

The Senior Project Manager applies broad theoretical and practical knowledge of both Agile and traditional Information Technology project delivery frameworks to lead and mentor one or more geographically dispersed teams in the delivery of business and client value through assigned projects. One of the significant aspects of this role is coaching assigned teams in the understanding and use of the Scrum framework; knowledge and experience with traditional waterfall and Kanban methodologies is also highly desired. Significant experience with Release Planning and Management, Project Financials (Budgeting, Forecasting, and Variance reporting), Risk Identification and Management, Software Quality Management, and Project Reporting and Stakeholder Communication are major components of this role. Experience with a defined software delivery process and controls is highly desired. Regulatory reporting experience is preferred.

This position will support delivery of application development and technology upgrade projects within the Company’s Corporate and Common Services suite, which provides a set of foundational IT services used to build and operate the Company’s business applications. These include customer registration/authorization/

authentication systems, user-interface portals, automated workflows, and a range of CRM services. In addition, CCS supports a diverse portfolio of COTS/SaaS solutions in support of the Company’s HR, Finance, Project Management, customer support and GRC corporate functions

Why you’ll love this job:

We safeguards the financial markets and helps them run efficiently in times of prosperity and crisis. We are uniquely positioned at the center of global activity, processing over 100 million financial transactions every day, pioneering industry-wide and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and are working to continually improve the world’s most resilient, secure, and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower costs, and bring stability and certainty.

With over 40 years of experience, we are the premier market infrastructure for the global financial services industry. From operating facilities and data centers around the world, the Company’s automates, centralizes, and standardizes the processing of financial transactions across the lifecycle and mitigates risk for thousands of institutions worldwide.

Our work environment favors openness and gives people freedom to do their jobs well by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. Our Company’s career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Project Manager Responsibilities:

• Work with the product owner and technical architects throughout an effort to define, groom, and prioritize scope to meet the given schedule, budget, and requirements, negotiating on budget constraints is vital
• Track projects against approved budgets and report on forecasts and variances, and coordinate actions to bring projects on or under budget unless a variance is approved
• Support the iterative business planning process and assist in the development of new project concepts and estimates
• Maintain & handle initiatives, projects, and staffing profiles within the Company’s Portfolio & Project Management (PPM) application.
• Identify and secure resources required to complete the plan and supervise resource utilization by continuously analyzing staffing requirements and resource allocations
• Provide periodic status updates (on scope, schedule, budget, risks, and issues) to project partners, management, and established governance groups
• Ensure management remains abreast of status and hold them accountable for facilitating mitigation of risks and resolution of raised issues
• Own the project roadmap / timeline, in coordination with other project partners
• Optimally plan and track execution while maintaining constant contact with all project partner groups to coordinate the project landmarks.
• Supervises the deliverables of other teams, including infrastructure support, and supervise the impacts to squad deliverables.
• Track project actuals against defined achievements and revisit the over-all plan as and when vital
• Understand and translate cross-team dependencies into concrete plans
• Communicate information between project teams and partners to ensure alignment
• Coordinate and ensure project documentation is updated, reviewed, and approved, and project is compliant with the Company’s system delivery processes
• Proactively identify, document, and lead risks & issues; plan for effective risk mitigation and raise to management as needed.
• Resolve and follow up on issues in a timely manner
• Inspire and lead through effective team management
• Assist the squad with planning and carrying out the Release Management process

Scrum Master Responsibilities:

• Guides and coaches assigned teams in the use of the Scrum framework including the adoption and continuous improvement of Agile practices and by removing impediments for the team to optimize their productivity
• Coordinates and facilitates all Scrum Ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews and Demos
• Works closely with Product Owners to groom the Product and Release Backlogs to ensure readiness for the next Sprint
• Responsible for tracking team commitments in Story Points and Stories selected, Points and Stories delivered, and ongoing calculation of team Velocity and Sprint/Release Burndowns
• Figures out the best approach to implement projects (Scrum, Scrum-ban Kanban, etc.)
• Possess a comprehensive understanding of Agile tools, techniques, principles, and values and apply this knowledge to the squad.
• Assist Product Owner and squad to maintain a healthy and prioritized backlog with refined user stories
• Successfully balance delivery timeframes and continuous iteration so that customer feedback is always incorporated.
• Supervises the JIRA board and individual stories, and tracks their status towards completion
• Follows up with team members to ensure statuses are up to date and stories are commented appropriately
• Resolves blockers and escalates as needed
• Facilitates Sprint Retrospectives and captures and tracks progress against team improvement objectives
• Coordinate movement of code between Development, Testing, UAT and Production environments and all related planning, resourcing and scheduling activities
• Oversees cross functional coordination and communication, requirements traceability, release management, test case management, and defect tracking concerns to keep delivery on track.
• Facilitate and or Participate in Scrum of Scrums meetings to ensure the Squad and all involved are aligned on priorities, dependencies and timelines

Required Qualifications:

• A minimum of three to five (3-5) years professional Software Development Lifecycle (SDLC) ProjectManagement experience including project Initiation, Planning, Tracking, Delivery and Closure
• Project management certification preferred
• Experience in Agile Development, with Scrum Master (or similar) experience; Scrum Master certification preferred
• Bachelor’s or Master’s degree preferred, or equivalent experience
• Experience in managing large cross-functional teams, across multiple time zones
• Experience with projects relating to Salesforce Application
• Experience with third-party vendors a plus
• Experience with HP PPM, Jira, or other project management tools
• Previous financial corporation experience a plus