COMMUNICATIONS COORDINATOR

Duties and Responsibilities:

• Generates and maintains monthly communications plans (including calendars) across all channels in order to effectively manage daily messaging/posts and maintain engaging brand messaging, participates in brainstorming sessions and meetings/events to stay informed.
• Sets strategy, creates content for, and updates COH’s social media outreach on Facebook, Twitter, and other social media sites on a weekly basis.
• Leads the production process in support of programs, services, and events (e.g. Night of Hope) for the development of content, event materials, graphic designs, and messaging for print and digital platforms, ensuring that content is appropriately integrated and included based on identified marketing plans, target audiences, and project goals.
• Interviews clients at their home or at COH locations for stories, collecting photos.
• Leads team on collecting, cataloguing, and writing 2-5 client stories each month for grant reports, media, fundraising articles, and marketing materials.
• Maintains primary responsibility for the COH website with regular and proactive webpage updates and edits to ensure accurate and relevant content. Coordinates larger website changes with web consultants.
• Manages and develops relevant COH content for all third-party portals including but not limited to GuideStar, GreatNonprofits, and Google Business.
• Creates clear content and graphic designs based on target audiences and program needs as approved by the Director of Communications and ensures overall adherence to COH style guide and brand management.
• Manages graphic design or other marketing vendors and serves as the primary liaison.
• Develops content for and sets up print newsletter, monthly e-newsletters, and other messages in Online Express or MailChimp, including pulling/preparing mail lists from Raisers Edge.
• Leverages digital and print platforms to strategically build brand awareness and increase the visibility of COH programs and services to drive strong growth on all platforms – including maximizing Google Adwords.
• Monitors outside media channels (press, internet, etc.) for COH in the News hits or other relevant news items, as time allows.
• Maintains media releases for clients and ensures compliance with media release policy.
• Maintains press list and coordinates staff and media for press appointments/photos, videos, etc.

Minimum Qualifications:

• B.A./B.S. in marketing, communications, or related field, or equivalent experience required.
• 3 to 5 years in marketing and/or communication experience required; development experience is preferred.
• Strong communication skills; must be comfortable speaking with large groups, must be able to write and speak clearly and effectively for various audiences.
• Ability to be creative, innovative, and multi-task.
• Knowledge of computer systems, including internet and Microsoft Office required.
• Experience with Graphic Design including Adobe Creative Suite or Photoshop required.
• Ability to maintain confidentiality with patient/client information is required.
• Ability to work some evenings and weekends required.
• Highly motivated with strong organizational skills and attention to detail is required.
• Some travel to multiple Community of Hope sites is required.
• Experience working in a nonprofit, health care or social service environment a plus.
• Proof of vaccination against COVID-19 is required. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.
• In relation to remote work versus on-site expectations, this position is classified as the following: •Hybrid: Remote work and on-site work requirements are generally split roughly 50/50. Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire.

At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance centered benefits:

• Remote work opportunities are available for many of our roles, promoting a culture of work-life balance
• 8-hour workdays, which include a paid lunch
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
• Annual performance-based raises, up to 5% of your annual pay
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
• Ongoing internal leadership training for supervisors
• Diversity, equity, and inclusion training and initiatives for all staff
• Ongoing wellbeing activities, culture compact activities, and trauma-informed care initiatives
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance, short-term disability and long-term disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!