Document Management Specialist

Summary

This position has a large focus on data entry in addition to customer-facing elements.

You will support our Scheduling & Cell Logistics Team (> 20 people) on administrative and data coordination tasks for daily operational activities. Your primary job responsibilities are to manage our Portal user access, enter data in our Account Management system, and provide customer service with third-party secure file transfer platform access. You must be highly organized and detailed-oriented as this position orchestrates a large volume of data in our systems.

This is a great opportunity if you are looking to gain experience and understanding in the Cell Therapy biotech industry!

Responsibilities will include, but are not limited to:

Manage all Portal access and deactivation activities – including but not limited to verifying training, getting approval from business system owner(s), and working with IT to have accounts created/deactivated.

Entry of data in our Account Management system for our new Clinical and Commercial sites while supporting site startup activities, as instructed

Provide administrative support in planning events and global meetings; modification and maintenance of administrative tools such as staffing calendar and customer-facing documents

Manage upkeep of our SharePoint sites

Additional data entry, tracking, or audits as assigned

Skill and Knowledge Requirements:

Bachelor's degree

Must be highly organized and detailed oriented

Must be able to independently prioritize multiple competing tasks and deadlines while working in a fast-paced environment

Strong communication (written and verbal) and customer service skills

Strong business acumen

Ability to work effectively both independently and as part of a team

Flexibility in responding to change or business needs

Proficient with O365 software, especially Outlook, PowerPoint, Excel, Word