Warehouse Operations Manager

Overview

The Warehouse Operations Manager is responsible for managing all day-to-day warehouse activities, including receiving, inventory control, labeling and packaging, shipping, logistics coordination, and facility upkeep. This role ensures full compliance with export regulations (EAR/ITAR) and military packaging standards, while supporting company goals for revenue and on-time delivery. The manager will also oversee warehouse safety and operational continuity by ensuring adherence to company and government safety standards and coordinating necessary building or equipment maintenance.

Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Oversee daily warehouse operations including receiving, picking, packing, inventory management, and order fulfillment.
• Maintain accurate inventory records, cycle counts, and stock rotation practices to support operational and customer needs.
• Supervise warehouse staff including training, performance monitoring, and scheduling.
• Oversee general building operations including maintenance scheduling, repair coordination, safety compliance, and facility cleanliness.
• Prepare and analyze operational reports, metrics, and KPIs to assess performance, drive improvements, and meet revenue and delivery goals.

Qualifications

• Minimum Qualifications
• Education:Associate’s Degree or two (2) years of related work experience
• Certifications:Sit down forklift certification preferred but not required.
• Experience:Minimum five (5) years of warehouse, logistics, or supply chain experience.Must have a valid state driver's license without restrictionsTwo (2) years in a leadership or supervisory role preferred.Familiarity with military packaging standards: MIL-STD-2073, MIL-STD-129, and MIL-STD-130.Hands-on experience managing shipping via small package (., FedEx, UPS) and LTL freight carriers.Strong working knowledge of export compliance regulations, including EAR and ITAR.Knowledge of PIEE portal and Wide Area Workflow (WAWF) for invoicing of government contracts.Experience coordinating inspections with DCMA Quality Assurance Representatives (QAR) and maintaining strong working relationships to ensure compliance with government contract requirements.Must be able to pass a pre-employment drug and background test.Forklift certification preferred but not required.
• Skills and Technology Used:Computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Teams, and Outlook).Excellent organizational skills, ability to prioritize, perform with a high degree of accuracy and multi-task in a fast-paced environment.Ability to work independently with minimal supervision; ability to work in a team-based, highly collaborative environment.Possess high ethical standards and demonstrate professionalism.Strong written and verbal communications skills; ability to interact at all levels.
• Supervisory Responsibilities:Oversight to the Warehouse Team Lead and team of (4) Warehouse Specialists
• Working Environment:This is a full-time, on-site position based at our distribution center in Chesapeake, VA. The facility includes a 3,000-square-foot office area with a private office for the Warehouse Operations Manager. The adjacent 16,000-square-foot warehouse space is heated but not air-conditioned, with a small climate-controlled area designated for packaging operations. General office hours are 8AM – 4PM EST.
• Physical Requirements:The position requires attributes needed in a warehouse setting including sitting, standing, walking, bending, and lifting/carrying work related items such as merchandise or supplies. This position requires regularly lifting and/or moving up to 50 pounds and occasionally up to 100 pounds.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.