Hay Tire Pros in Charleston, SC is seeking an Automotive Customer Experience Specialist.
Company Overview:
At Hay Tire Pros, we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.
Opportunity:
Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.
Position Overview:
As a Customer Experience Specialist at Hay Tire Pros, you will be instrumental in delivering top-notch service recommendations to our valued customers. Your role is crucial in ensuring that customers receive well-informed communications that guide their service decisions on their vehicles in a customer-first environment. Your expertise in writing detailed service recommendations will set the standard for excellence in the automotive service industry.
As the face of our commitment to automotive service excellence, we are looking for individuals with a positive and friendly attitude, paired with a proven track record in writing maintenance, repair, and preventative service recommendations that prioritize customer satisfaction.
Key Responsibilities:
Provide exceptional customer service by engaging with customers in a positive and friendly manner, effectively communicating maintenance, repair, and preventative service recommendations tailored to their vehicle's needs.
Coordinate between the front office service desk and the service department to streamline the service process, ensuring timely and accurate completion of all vehicle services to achieve customer satisfaction.
Collaborate with the service department to ensure that all vehicles receive necessary attention and are repaired correctly the first time, maintaining a high level of quality service delivery.
Benefits:
We Offer Weekly Payroll
Retirement Services of 401(k) or Roth
Medical, Dental and Vision insurance options
Employer Paid Life Insurance Plan up to $50,000
Employee, Dependent and Supplemental Insurance
Accrual of Paid Time Off in first year and Paid Holidays
Employee Assistance Program
Employment Eligibility:
Formal Application for Employment and Background Screening Authorization is required.
A current and valid driver’s license is required.
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Automotive Customer Experience Specialist • Charleston, SC, US
Lancesoft is seeking an experienced Echo Tech for an exciting Travel Allied job in Charleston, SC.Shift: 5x8 hr days Start Date: 05/04/2026 Duration: 13 weeks Pay: $2786.LanceSoft’s mission is to e... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Auto Mechanic | Automotive Technician Rick Hendrick Dodge Chrysler Jeep Ram is looking for Auto Mechanics | Automotive Technicians to join our industry leading Service Team.Sign on bonus available ... Show more
Customer Experience Consultant (Remote).Charleston, South Carolina, United States.We are seeking outgoing individuals for our Customer Experience Consultant (Remote) positions.As a Customer Experie... Show more
Are you tired of being overlooked and underpaid? As one of the fastest growing import stores in the area we need to add a professional, hungry and ambitious salesperson! We have lots of floor traff... Show more
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more
Starling Automotive Group is a growing organization looking for an experienced Sales Manager for Starling Chevrolet in Mount Pleasant, SC.Automotive Sales Manager (Entry-Level / Growth Opportunity)... Show more
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more
Pulse Healthcare Services is seeking an experienced Echo Tech for an exciting Travel Allied job in Charleston, SC.Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $2680 / Week.About Puls... Show more
Lancesoft is seeking an experienced CT Tech for an exciting Travel Allied job in Charleston, SC.Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $2628.LanceSoft’s mission is to establis... Show more
Job Opportunity At Kia Country Of Charleston.Kia Country of Charleston is seeking an energetic & driven individual to join our growing team.No automotive dealership experience is needed.We'll coach... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Step into a pivotal support role where your organization, communication, and coordination skills will keep projects running smoothly and the team focused on delivery.You’ll work closely with a smal... Show more
Job Opportunity At Kia Country Of Charleston.Kia Country of Charleston is seeking an energetic and driven individual to join our growing team.No automotive dealership experience is needed.We'll coa... Show more
Salon Customer Experience Specialist.The Customer Sales and Experience Specialist is the first and last impression of the salon, responsible for creating a welcoming, professional, and elevated exp... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
