Talent.com
Wendy's
Shift ManagerWendy's • Midwest City, OK, US
Shift Manager

Shift Manager

Wendy's • Midwest City, OK, US
30+ days ago
Job type
  • Full-time
Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.



Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training





Create a job alert for this search

Shift Manager • Midwest City, OK, US

Similar jobs

Shift Leader

Insomnia CookiesNorman, OK, United States
Part-time

Shift Leader/h2pAs a Shift Leader at our UO store located at 758 Asp Ave, Norman OK 73069, you are the captain of our bakery day or night! You understand what it takes to Own the Night (and beyond)... Show more

 • Promoted

Shift Leader

Dunkin'Edmond, OK, United States
Full-time +1

Working at Dunkin', we support our team members for your best days, your worst your every day.Our team members are the ingredients of goodness, and we make certain that we're all in for the win.B... Show more

 • Promoted

Shift Leader

Panda Restaurant GroupMoore, OK, US
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Show more

Team Leader

Tractor Supply CompanyMoore, OK, United States
Full-time

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ... Show more

 • Promoted

Shift Manager

McAlister's DeliNORMAN, OK, US
$13.00 hourly
Full-time

Looking for a career where you can expand your knowledge in the restaurant industry with opportunity for management and leadership growth? At McAlister’s Deli, we want to hire, work with, and devel... Show more

Agent Channel Manager (Cox Business)

Cox CommunicationsSpencer, OK, US
Full-time

The Regional Agent Channel Manager is responsible for all aspects of partner recruitment, enablement, growth of the sales funnel, and selling the Cox Business and Cox Commercial Services portfolio.... Show more

 • Promoted • New!

SHIFT SUPERVISOR

Jason's DeliNorman, OK, United States
Full-time

Franchise Position At Jason's Deli.This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jason's Deli Corporate.This means the independent franchis... Show more

 • Promoted

Shift Supervisor

CVS HealthEdmond, OK, United States
Full-time

Shift Supervisor/h2pWere building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, youll be surrounded by passionat... Show more

 • Promoted

Checkout Team Associate

Wal-MartPurcell, OK, United States
Full-time

Front End Checkout associates run our registers.They smile, greet and thank customers, ring up items, process payments, and keep a positive attitude.Always ready to help with customer questions and... Show more

 • Promoted

Shift Supervisor

Oak St. HealthEdmond, OK, United States
Full-time

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who c... Show more

 • Promoted

Shift Manager

Wendy'sEdmond, OK, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re... Show more

General Manager

RB American GroupNorman, OK, United States
Full-time

Manager at Flynn Arby's, you will have the chance to showcase your leadership skills, collaborate with a dedicated team, and contribute to the flawless execution of our operations.Responsibilities:... Show more

 • Promoted

Assistant Service Center Manager

Valvoline Inc.Edmond, OK, United States
Full-time +1

Geared for the Driven At Oklahoma Lube Associates, L.Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety culture that prote... Show more

 • Promoted

SHIFT SUPERVISOR

Braum's Ice Cream and Dairy StoresEdmond, OK, United States
Full-time

If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you!.Braum's leaders execute the ... Show more

 • Promoted

Shift Leader

WingstopEdmond, OK, US
Full-time

This position will report to the General Manager.We need a leader who can ensure our team works together to achieve the highest standards in food quality, speed, accuracy, and cleanliness.You'll be... Show more

Shift Leader

Chicken Salad ChickEdmond, OK, US
$15.00 hourly
Full-time

Now Hiring: Shift Leader (Hourly).Assistant General Manager (AGM), Restaurant General Manager (RGM).This includes managing staff, ensuring an excellent guest experience, maintaining food quality, a... Show more

Tropical Smoothie Cafe - Shift Leader (OK008)

Dyne Operating LLCMoore, OK, United States
Full-time +1

Tropical Smoothie Cafe's largest franchisee is DYNE Hospitality Group.DYNE's mission is to create opportunities by leveraging our God-given gifts, believing that everyone excels at something.When w... Show more

 • Promoted

Shift Manager

Arby'sPurcell, OK, US
Full-time +1

Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants.Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other... Show more

Area Supervisor

Ross Stores, IncEdmond, OK, United States
Full-time

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growt... Show more

 • Promoted

Shift Leader/Manager - Fast Food

Jimmy John'sEdmond, OK, United States
Full-time

We are not your everyday fast food franchisee.Jimmy John's franchisee looking for a freaky F.Person in Charge to help make our freaky fresh sandwiches while keeping our store freaky clean.At Jimmy ... Show more