Call Center Agent The Call Center Agent is responsible for professionally handling inbound and outbound calls, accurately booking and dispatching jobs, maintaining CRM accuracy, and managing digital leads in accordance with defined SOPs and client playbooks.
This role also requires a strong sales mindset , with a focus on converting inquiries into booked appointments, maximizing revenue opportunities, and protecting every call as a potential booking.
This role directly impacts SLA performance, client satisfaction, booking conversion rates , and overall revenue generation.
Agents are expected to operate with urgency, accuracy, accountability, and a results-driven, sales-oriented approach .
The Call Center Agent owns not only accurate call handling and booking execution, but also maximizing every inbound opportunity into revenue through effective sales execution.
Who We Are Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards.
Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offer their knowledge to help increase our client's understanding of their business performance.
In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations.
Customer Service Representative • Phoenix, AZ, US
Customer Service Representative - Residential Home Services Employee-Owned.At George Brazil Plumbing & Electrical, every great service experience begins with a great conversation.For 70 years, ... Show more
Are you a bilingual (Spanish-English) customer service superstar with a competitive spirit and a knack for staying cool under pressure? Look no further than CASH 1 - a fast-growing loan company tha... Show more
Customer Service Representative (CSR).This role is ideal for candidates available to start immediately and looking to build experience in customer service and client support.Greet and assist custom... Show more
Customer Service And Sales Representative.Are you a people-person who thrives on turning conversations into connectionsand connections into sales? As a Customer Service and Sales Representative, yo... Show more
Customer Service Representative I - Bilingual (Spanish).The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written cor... Show more
Job Title: Customer Service Representative.Contract Duration: Full Time Role.This position would work 1st shift during initial 2-3 month training period.After the training period, this position wil... Show more
LOCATION:2577 Casa Blanca Rd, Bapchule, AZ 85121 COMPENSATION:Starting at $15.DOE HOURS OF WORK:Part-Time, Hourly FLSA STATUS:Non-Exempt SUPERVISORY:No REPORTS TO:Store Manager Position Summary:Thi... Show more
David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care... Show more
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member.Insurance experience not re... Show more
Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at a reputable semiconductor plant.In this role, you will be the first point of contact for... Show more
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences.At Penske Automotive Group... Show more
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car... Show more
Customer Service Representative.Are you passionate about pets and love connecting with people who feel the same?.At Pet Play House Phoenix, we're seeking a warm and friendly Customer Service Repres... Show more
Title:Warranty Service Technician (Customer Service) Location:Phoenix, AZ Employment Type:Full-Time / Permanent / Onsite Who we are Mattamy Homes is the largest privately owned homebuilder in North... Show more
Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in ... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Denova Collaborative Health Call Center Representative.Job Purpose: This role is pivotal in delivering an exceptional, positive experience for every caller.Positioned at the heart of our engagement... Show more
LOCATION: 4740 E University Dr, Phoenix, AZ 85034.SCHEDULE: Monday - Saturday (7:00 AM to 5:00 PM) Rotating Schedule.Pollard Banknote is seeking highly driven, customer focused Customer Service Rep... Show more
