Job Summary
:The Service Technician performs work remotely at customer sites; installing and servicing equipment while also providing customer training and support, as necessary.
Essential Duties and Responsibilities:
· Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components including calibrations to optimize performance. Performs software and hardware installations.
· Performs all safety checks on equipment.
· Educates customers on equipment and instructs on proper operation.
· Manages resolution of customer issues, including order and installation of replacements parts as necessary.
· Orders replacement parts with diagnoses of problems with control systems and develops an organized approach to solving machine problems and repairs/replaces parts as required.
· Instructs other Service Technicians and/or customer operators on the maintenance and safe operations of injection molding systems.
· Communicates on an ongoing basis with Central Service/Manufacturing/Parts Center to obtain answers to problems encountered in the field.
· Provides written reports on a regular basis to the Service Manager.
Educational/Training Requirement:
· High School Diploma Required
· Associate’s or Bachelor’s degree preferred
Experience:
· 5+ Years in Injection Molding troubleshooting or processing or prior experience as a Field Service Injection Molding Technician/Service Engineer
Knowledge, Skills, and Abilities:
· Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic, and mechanical systems
· Experience with injection molding machines, well rounded skill set in electrical, mechanical, hydraulic, computer and able to provide basic training for customers and employees
· Knowledge and understanding of injection molding process
· Ability to troubleshoot problems systematically
· Knowledge of microprocessor programming
· Knowledgeable in materials such as PET, Polypropylene, Polyethylene, Styrene and other common materials
· Excellent communication and interpersonal skills and strong customer service orientation
· Tact and diplomacy, i.e., must possess the ability to handle difficult or unhappy customers
· Dedicated team player with a positive attitude.
· Familiarity with ENGEL machines and robots is preferred
· Uses internal resources efficiently to resolve customer issues expeditiously and correctly
· Able to work independently with minimal back office (engineering, spare parts, phone/technical support.)
MUST HAVE -
Must have a valid Passport, driver’s license in good standing that incudes REAL-ID.
Field Service Technician - Richmond, VA • Richmond, VA
Lead Home Service Technician TruBlue Home Service Ally is a national franchise with over 140 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help... Show more
Position Summary & Key Areas of Responsibility: .Are you a Field Technician? Field Engineer? Service Technician?.Or do you want to start a career in this field?.Are you tech savvy with a g... Show more
Field Service Technician – Microgrid Systems Job Description We are seeking experienced, independent, and reliable Field Service Technicians to support the installation, commissioning, testin... Show more
On-Call IT Field Technician – PC, Mac, POS and TV Mounting.Cities (Local, Onsite Support).Job Type: Independent Contractor (1099).Schedule: Flexible – You accept jobs based on your availability.Thi... Show more
We are seeking a skilled and motivated Heavy Equipment Field Technician to join our client's team.As a Field Technician, you will be responsible for diagnosing, repairing, and maintaining heavy equ... Show more
Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.We have a strong in-house group of field technicians that services top... Show more
Operations is at the heart of Amazon’s business.We are known for our speed, accuracy, and exceptional service.Our buildings deliver tens of thousands of products to hundreds of countries worldwide,... Show more
Territory Sales Representative.HVAC & Power Rental Solutions | Richmond, VA.If you're a technical or industrial sales professional who feels boxed inlimited territory, capped upside, or selling pro... Show more
Nationwide HVAC Service Technician Job Location : Richmond VA Pay Rate : $35-50 hourly FLSA Status : Non-Exempt Ready to take your HVAC career nationwide?.Join a powerhouse team building and s... Show more
Accurately and efficiently diagnose and repair all systems and components of equipment used in the commercial cleaning, restoration and surface-prep industries.Equipment includes, but is not limite... Show more
Southeast Industrial Equipment, Inc.Toyota™ forklift dealers, is seeking qualified Field Service Technicians to work on all types of forklifts and related material handling equipment.Currently, our... Show more
Are you someone seeking a position with independent and solitary working conditions, with stable hours and pay? We are seeking enthusiastic, friendly, and caring employees to provide janitorial ser... Show more
We are seeking a Survey Crew Chief to meet the growing demands of our clients nationwide.The selected candidate will oversee survey activities conducted in the field and ensure the quality of all s... Show more
Position Overview If you excel in focused, independent roles where self-direction is key, this exciting opportunity is for you! We are looking for candidates with experience in mapping, property ap... Show more
Join Our Team as a Service Technician at Fox Rest in Richmond, VA!.Thalhimer is seeking a skilled.This full-time role offers a regular work week with on-call hours as needed.As a Service Technician... Show more
Join a USA Today Top Workplace!.North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States.Our mission is to... Show more
At ACI we build our company and our culture not by counting people, but by making our people count!.Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expand... Show more
Location: Field-Based | Full-Time (Second Shift).Monday-Friday, 2:00 PM - 10:00 PM.Do you prefer working later in the day and enjoy solving problems when others are wrapping up?.Are you a technicia... Show more
Qualified Field Inspectors for Insurance Loss Control.Qualified Field Inspectors for Insurance Loss Control are needed in your area! Immediate placement available.Pay: We pay a competitive standard... Show more
Position covers Central VA & Charlottesville primarily, but will cover various areas of Virginia as needed.Full-Time Home Inspection Technician.As a Specialized Home Inspection Technician, you ... Show more
