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Mindlance
Document Control Records Management - Content Manager - Mid-LevelMindlance • Austin, TX
Document Control Records Management - Content Manager - Mid-Level

Document Control Records Management - Content Manager - Mid-Level

Mindlance • Austin, TX
30+ days ago
Job type
  • Full-time
Job description
Job Description:
  • Hybrid role based out of Austin with Creative Center (C), an award-winning in-house agency focused on building best-in-class email experiences that bring the “Own your tomorrow” brand promise to life.
  • As an Email Developer, this position translates marketing and business vision into technically robust, compliant, and highly personalized campaigns that enhance client experience across digital channels.

Roles & Responsibilities
  • Execute sophisticated, segmented email campaigns with strong testing protocols and precise technical execution.
  • Apply best practices in email development, compliance regulations, and accessibility across all campaigns.
  • Set up, test, and launch complex email campaigns featuring dynamic content, troubleshooting HTML, CSS, and related performance issues.
  • Perform coding and database tasks, including queries and data extension work, in support of campaign execution.
  • Modernize and evolve how email is designed, built, and deployed to continuously improve the customer experience and brand expression.
  • Ensure on-time delivery of all email-related deliverables in a fast-paced, deadline-driven environment.
  • Proactively improve processes, tools, and workflows to increase operational efficiency and quality.
  • Collaborate closely with marketing, business, and technology partners to resolve issues and design technical solutions.
  • Share knowledge and mentor teammates to elevate the overall technical capability of the group.
  • Analyze complex business and systems requirements and translate them into scalable technical email solutions.
  • Communicate clearly with stakeholders at all levels, including senior leadership, explaining technical concepts in layperson terms.
  • Operate with a positive, solution-oriented mindset and strong relationship-building skills within C and across internal teams.

Must Have:
  • Bachelor’s degree in computer science, information technology, engineering, or related field, or equivalent relevant experience.
  • + years of hands-on email development experience, with strong HTML/CSS and responsive email coding skills.
  • Deep expertise in Salesforce Marketing Cloud (SFMC) across email and related applications (, Content Builder, Journey/Automation tools, campaign tools).
  • Strong experience configuring templates, managing dynamic content, and writing queries for data extensions.
  • Solid understanding of email compliance, deliverability, and accessibility standards.
  • Experience working with additional email/ESP platforms beyond Salesforce.
  • Proficiency with JavaScript and integration with external systems via APIs.
  • Excellent written and verbal communication skills and ability to work effectively in cross-functional teams.

Nice to Have:
  • Advanced skills in Salesforce platform design and development, with strong knowledge of core SFDC–SFMC connectors.
  • Hands-on experience with AMPscript, jQuery, and for advanced personalization and interactivity.
  • Familiarity with Einstein capabilities in SFMC for AI-driven optimization and personalization.
  • Experience with Adobe Creative Suite to support email design and asset production workflows.
  • Prior experience in the financial services industry and/or within an advertising or in-house agency environment.
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Document Control Records Management - Content Manager - Mid-Level • Austin, TX

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