Job Summary:
Brooklyn Bowl Nashville is the ultimate night out, with its groundbreaking integration of premiere music, 19 lanes of bowling, a bar featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group.
The Security Officer is responsible to perform protective, preventative, safety and security related informant functions to ensure the safety and well-being of customers, visitors, and staff. They will implement and monitor all security operations in accordance with all applicable laws and company policies in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
• Responsible for observing and reporting all activity occurring in their assigned area
• Available to provide guests with directions and assistance
• Provides escorts to venue entertainment/officials transporting
• React promptly to all disturbances throughout the venue
• Ensure guest and employee safety while on Brooklyn Bowl
• Check guest identification upon entry to the venue
• Ensure that no weapons or harmful items enter the venue by inspecting every guest.
• Safeguard against theft and property damage
• Communicate clearly using radios, hand signals and flashlights
• Remain in constant contact throughout shift
• Provide assistance at crime, injury, etc. scenes to employees, guests and local law enforcement agencies
• Maintain a working knowledge of state entertainment and alcohol regulations
• Enforce and follow set procedures in emergency situations
• Work together as part of a team to provide the best overall guest experience
• Other specific duties as may be required by the contract
• Maintain a professional appearance, uniform and manner at all times
• Control access of employees and/or visitors
• Respond to intrusion, fire and health/safety related incidents
• Enforce policy regarding photos/videos/recording devices
• Greet staff and visitors in a friendly and professional manner
• Coordinate with police, fire and emergency medical personal
Responsibilities
• High School diploma or GED
• Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English
• Valid Tennessee Security License required
• Previous experience working in a high-volume, fast-paced, live entertainment venue preferred
• Ability to quickly learn the layout of the facility, function rooms, and some knowledge of the city and surrounding areas
• Must be able to work a flexible schedule, including weekends and holidays
Qualifications
Physical Qualifications*
• Will be standing, walking or sitting and continuously performing essential job
functions for duration of shift
• Will be bending, stooping, kneeling, and walking significant distances
• Will be moving throughout the venue during the entire shift
• Will be walking between 3 - 5 miles per shift to ensure adequate patrol of assigned area
• Will be lifting and carrying the equivalent of 1 incapacitated adult approximately 150
- 170 pounds to the nearest safe area in times of extreme emergencies
• Will be using various security tools and keys
• Must be able to verbally communicate for two way radio and telephone usage
• Will be doing detailed paperwork, security observation, and inspection
• Will be working in an environment with loud music and crowds for extended periods of time
• Will be standing or staying in a stationary position for entire shift
*THE PHYSICAL QUALIFICATIONS LISTED ARE GENERAL REQUIREMENTS FOR THIS POSITION. THE ACTUAL EXERTION LEVEL (AND
FREQUENCY OF USE) CAN AND DOES FLUCTUATE DEPENDING ON THE INDIVIDUAL TASKS BEING PERFORMED.
Security- Brooklyn Bowl Nashville • Nashville, TN, USA
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