Inside Sales

Inside Sale Job Duties: Generates revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts. Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develops sales opportunities by researching and identifying potential accounts, soliciting new account, building rapport, providing technical information and explanations, and preparing quotations. Closes new accounts by answering telephone, fax, and e-mail inquiries and verifying and entering information. Fills orders by transferring orders to fulfillment, communicating expected delivery date, and explaining stock-outs. Develops accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Maintains communication equipment by troubleshooting, reporting, and tracking problems. Maintains and improves quality results by following standards and recommending improved policies and procedures. Updates job knowledge by studying new product descriptions and participating in educational opportunities. Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests. Explores opportunities to add value to job accomplishments.