About us
Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?
This position is an in-store position at Ann Taylor in Regency Court, Omaha, NE
Responsibilities will include: Providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. Will also:
- Takes ownership, solicits, and incorporates client needs and turns them into individual and group sales
- Creates and conducts in-store personal fashion appointments for individual clients as well as group events
- Works inclusively with team members as well as individually
- Preferably has personal book of business to bring to position
- Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold, making warm and cold calls to facilitate promotions
- Is proficient with Apple Products
- Operates and becomes proficient withconciergeprogram, which is the primary source of information and POS for this position
- MOD 2 days per week
- Days, nights, weekends
- Other duties as needed
STYLIST
REPORTS TO STORE MANAGER
POSITION OVERVIEW
In partnership with the Store Manager, Stylists are responsible for creating an engaging and welcoming environment by providing exceptional
Customer experiences. The Stylist is a role model for creating exceptional Customer service and building personalized relationships with both new
and existing Customers. The Stylist is passionate about building and cultivating relationships, styling Customers, and building a strong clientele in their
community.
RESPONSIBILITIES/ACCOUNTABILITIES: SALES AND SERVICE
Ensures that the Customer remains the top priority and understands the importance exceptional service plays in growing store sales.
• Understands the importance hospitality and exceptional service plays in growing store sales.
• Captures Customer opportunities through introduction of product that is relevant and drives traffic proactively through intentional outreach
to Customers.
Passionate about building and cultivating personalized relationships with existing and new Customers in the community.
Enthusiastic about selling and achieving goals both individually and in a team environment.
Ability to connect effectively through verbal and written communication.
Drives traffic into the store proactively using all available outreach mediums.
Actively engages and listens to Customers needs and wants, recording appropriate details/attributes/notes within their profile that is
relevant and timely.
• Maximizes productivity and captures customer opportunities through introduction of relevant product offerings/looks.
Actively participates in store and community events that promote the Ann Brand.
• Embraces fashion, understands current market trends, and can articulate and share them using Brand interpretations in every Customer
interaction. Represents the Brand by adhering to Brand’s dress code guidelines.
RESPONSIBILITIES/ACCOUNTABILITIES: ADDITIONAL
Supports the business strategy and adjusts tactics as necessary to effectively reach goals.
Supports maintaining current visual Brand standards.
• Completes daily tasks to ensure store runs smoothly and meets all Brand standards and guidelines.
Assists with New Hire onboarding and ongoing Associate training.
• Works collaboratively with internal partners to accomplish assigned tasks.
Reports to work as scheduled; records time worked accurately by using Brand’s Time and Attendance system; remains flexible to the needs
of the business.
• Contributes to the efforts to prevent shrink and raise and maintain safety awareness.
Additional responsibilities as assigned by Store, District, or Regional Leaders.
POSITION REQUIREMENTS
Sales experience preferred with a demonstrated ability to meet or exceed performance expectations and goals.
Ability to organize and prioritize assignments meeting deadlines with minimal supervision.
• Knowledge of visual standards and techniques, and ability to implement and maintain within Brand’s guidelines.
• Communicates effectively with Customers, Managers, Store Associates and Peers.
• Contribute to team commitment and a positive, inclusive environment.
Take initiative on a timely/urgent basis.
• Must be technology proficient and able to operate the Point of Sale (POS) System.
Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts. Minimum availability
20 hours per week.
Ability to maneuver around Salesfloor, stockroom, office, lift 30 lbs., and retrieve and stock merchandise with or without a reasonable
accommodation
Stylist may be provided keys to the store to prepare for Customer appointments, complete actions related to providing exceptional
Customer service.
Location:
Store 1191-Regency Court Shopping Ctr-ANN-Omaha, NE 68114
Position Type:
Regular/Part time