Receptionist | Information Resource Center (IRC) Administrative Support Services [USTDA0015014]

Job Description

ProSidian Seeks a Receptionist | Information Resource Center (IRC) Administrative Support Services [USTDA0015014] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent generally located across the Arlington, VA Across The Mid Atlantic Region supporting USTDA supports U.S. exports via overseas infrastructure project development and partnership funding.

We seek Receptionist | Information Resource Center (IRC) Administrative Support Services [USTDA0015014] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as USTDA. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Resource Center (IRC) Administrative Support Services Functional Area / Swim Lane / Category Discipline Professional - Information Resource Center (IRC) Administrative Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Receptionist [Information Resource Center (IRC) Administrative Support Services] in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as United States Trade and Development Agency (USTDA) | Office of Administration Generally Located In Arlington, VA and across the Mid Atlantic Region (Of Country/World).

Centralize resources, optimize workflows, and deliver responsive support services that promote clarity, efficiency, and growth. We provide streamlined administrative assistance, enhance resource access, and offer customized solutions to help organizations succeed effectively.

Our initiatives focus on simplifying information access, minimizing administrative burdens, boosting productivity, and providing seamless solutions that foster organizational success. The goal is to make administration easier, improve resource accessibility, and deliver flexible support solutions to enhance organizational performance daily.

RESPONSIBILITIES AND DUTIES - Receptionist | Information Resource Center (IRC) Administrative Support Services [USTDA0015014]

Performs front-office and customer-facing administrative tasks—consistent with base-level administrative labor classification. Admin Support/Receptionist – Creating great first impressions and keeping operations flowing through professional, efficient front desk service. Admin Support/Receptionists work to Centralize resources, optimize workflows, and deliver responsive support services that promote clarity, efficiency, and growth. We provide streamlined administrative assistance, enhance resource access, and offer customized solutions to help organizations succeed effectively.

Our initiatives focus on simplifying information access, minimizing administrative burdens, boosting productivity, and providing seamless solutions that foster organizational success. The goal is to make administration easier, improve resource accessibility, and deliver flexible support solutions to enhance organizational performance daily.. They Greet visitors, manage calls, support meeting logistics, and maintain front office operations.

The role(s) are located in the Mid Atlantic Region is at or near Arlington, VA. Initially identified Work Site Address (Subject to Change or Working Remotely): 1101 Wilson Blvd., Suite 1100 Arlington, VA 22209-3901

Qualifications

Desired Qualifications For Receptionist | Information Resource Center (IRC) Administrative Support Services [USTDA0015014] (USTDA0015014) Candidates:

Education / Experience Requirements / Qualifications

High school diploma or equivalent; customer service training preferred.

Admin Support to include Receptionist and Administrative Support (non-exempt)

- 1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position

- Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication

- Ability to maintain records of receipt, mailing dates, and other required information

- Ability to ensure appropriate mailing and/or shipping of packages, letters, etc.

- Experience managing calendars, scheduling meetings, appointments, and greeting high- level guests

- Experience creating and distributing correspondence, reports, and other documents

- Track inventory of office supplies and notifying admin office of need to replenish those supplies.

- Experience providing general office support like various administrative tasks, data entry, filing, and customer service

- Ability to manage multiple tasks and prioritize effectively

- Ability to manage the receptionist area

- Effective written and verbal communication skills for interacting with various individuals

- Proficiency in office software and equipment

- High School diploma required, higher education preferred

This position aligns with functional and technical requirements in the Government And Public Services Sector and Receptionist Candidates principally support Information Resource Center (IRC) Administrative Support Services Functional Area / Swim Lane / Category Disciplines.

Skills Required

Primarily focused on Assist program and project management support in daily business activities. initiatives and aligned with Program Support activities Information Resource Center (IRC) Administrative Support Services Functional Area Activities.

The ProSidian Engagement Team shall be skilled personnel with the professional, clerical, and technical skills necessary to satisfy the requirements of each position. All personnel under this contract must meet or exceed the following minimum qualifications:

- Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel.

- Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment.

- Possess strong organizational and customer service skills.

- U. S. Citizenship.

- Ability to obtain and retain a “SECRET” security clearance. Verbal communication, scheduling, multitasking, and professionalism.

Competencies Required

• Courtesy, responsiveness, and adaptability. Serves as first point of contact for USTDA visitors and staff.

Ancillary Details Of The Roles

• D.1.5.3. Since it may be necessary for some ProSidian personnel to have access to classified material and/or to enter into areas requiring a security clearance, individual clearances shall be maintained for the duration of employment under this contract, or until access requirements change. Uncleared ProSidian personnel may perform on the contract per D.1.5.1 and the DD Form 254 Contract Security Classification Specification.
• Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance. All personnel must possess an active Secret clearance with eligibility for Interim TS/SCI or a full TS/SCI clearance in DISS at the time of proposal submission and maintain it throughout the contract. Compliance with FAR 52.204-2 and DoD security requirements (DD Form 254, DD Form 441, and DoD 5220.22-M) is mandatory. Employees denied a Top Secret clearance after receiving an Interim TS will be restricted from contract duties, but this does not relieve ProSidian from performance obligations.
• - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
• - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
• - Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen
• - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
• - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
• - Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen
• - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.

Other Details

Reports And Other Deliverables: The ProSidian Engagement Team is responsible for delivering the tasks described in the statement of work for this project. Specific deliverables consist of the following:

a) Weekly Status Report: The ProSidian Engagement Team shall deliver a weekly written status report to the CO and COR on problems, accomplishments, and current status of all tasks. The report for the previous week is due by the close of business, the first working day of each week.

b) IRC Manual: The ProSidian Engagement Team shall review and update (if necessary) the existing IRC Manual describing the policies and procedures for administration of USTDA’s Information Resource Center and deliver a copy to the COR within sixty (60) days after the start of contract performance. The ProSidian Engagement Team shall deliver a current copy of the updated and revised IRC Manual to the COR annually.

c) IRC Annual Calendar: The ProSidian Engagement Team shall deliver an IRC calendar of events, such as Record Management Information, records training, file clean-up days, inventory, and other contract milestones to the CO and COR within sixty (60) days after the start of contract performance. Within sixty (60) days after the start of each option period (if exercised) under this contract, The ProSidian Engagement Team shall deliver the IRC Annual Calendar to the COR.

Project Information Management System (PIMS) Reports: The ProSidian Engagement Team shall deliver reports from PIMS both on an ad hoc and on a regularly scheduled basis to the COR. The ProSidian Engagement Team must review the reports being produced on a routine basis and shall make

d) Recommendations to the COR on amendments to reporting practices and formats that promote efficiency or improve record keeping.

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