Client Success Manager
TradeJobsWorkForce75252 Dallas, TX, USFull-time
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Show more
Telecommute Customer Success RepresentativeTradeJobsWorkforce • 75264 Dallas, TX, US
Telecommute Customer Success Representative
TradeJobsWorkforce • 75264 Dallas, TX, US
30+ days ago
Job type
- Full-time
Job description
As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and process orders. research leads and target accounts for new opportunities. proactively generate new sales. learn full suite of products and services to serve customers effectively. work closely with warehouse to address shipping issues. work closely with finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals, and presentations. be highly detailed and accurate in communications. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. possess strong computer skills and familiarity with MS Windows. dynamic project management and collaboration skills. be constantly mindful of schedules and committed to delivering all projects on time. Duties and responsibilities can change depending on business needs.
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Telecommute Customer Success Representative • 75264 Dallas, TX, US
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