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Network & Telecommunications Services - Senior Systems Engineer - Lansing, MI (Hybrid)
Network & Telecommunications Services - Senior Systems Engineer - Lansing, MI (Hybrid)Sunrise Systems • Lansing, Michigan, United States
Network & Telecommunications Services - Senior Systems Engineer - Lansing, MI (Hybrid)

Network & Telecommunications Services - Senior Systems Engineer - Lansing, MI (Hybrid)

Sunrise Systems • Lansing, Michigan, United States
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Job Title: Senior Systems Engineer

Location: Lansing, MI

Duration: 1 year with possible extension

  • CLIENT Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, and process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX).
  • There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource.
  • This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff.
  • In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).

Required Technology Skill Set:

  • Cisco Unified Contact Center Express (UCCX): 5+ years
  • Cisco Unified Communications Manager (CUCM): 5+ years
  • Cisco Unity Connection (CUC): 5+ years


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Network Telecommunications Services Senior Systems Engineer Lansing MI Hybrid • Lansing, Michigan, United States

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