PCC/Admin

Responsibilities:

-Greet patients and visitors to the clinic in a prompt, courteous and
professional manner
-Complete patient check in informing clincal staff of
patient arrival.
-Complete patient check out procedures assisting patients with scheduling
follow up appointments.
-Provide and explain paperwork for the patient to complete prior to
examination;collect, proof for completeness, and file patient forms;update
demographics and insurance information in the system;collect co-pays and
balances.
-Answer, screen, and respond to routine questions.
-Complete patient check-in and out process after examination;schedule
returning appointments in accordance with physician and/or office guidelines.
-Record patient cancellations and missed appointments;reschedule
appointments;notify appropriate staff of the cancellation and make note in
patient chart.
-Provide general administrative support.