Description
📋🏗️ Get Hands-On with High-Impact Parts Solutions – Become our newest Parts Specialist Today!📦🚜
Why WMH? Because Your Career Deserves More! 🌟
At
WMH (
www.wmhsolutions.com), we don’t just offer jobs—we build unstoppable careers. With over
35 years of industry excellence, we’ve grown into the Southeast’s fastest-growing material handling leader, with 11 locations across
NC, SC, TN, VA, GA &
AL—and we’re just getting started.
We operate on honor, integrity, and a relentless drive for excellence. Your
success is
our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career.
What sets us apart? We’re not just another dealership—we’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you’re stepping into a future filled with
opportunity, advancement, and
impact—because here, your career moves forward. 🚀
As a
Parts Product Support Specialist, you’ll be the
go-to expert ensuring customers get the right parts, right on time. Your role is mission-critical—
managing inventory, advising on
part selection, and
optimizing sourcing &
distribution to keep operations running at peak performance. If you thrive in a fast-paced environment where precision, problem-solving, and supply chain expertise make a real impact, this is the role for you! 🔧✨
Your Mission? To elevate the
customer experience by delivering
exceptional support and
seamless service for forklift and material handling parts. Your role is pivotal in keeping operations efficient and customers satisfied—from swiftly handling parts inquiries to ensuring accurate inventory management and smooth coordination across teams. You’ll be the
driving force behind operational success, providing solutions that minimize downtime and maximize productivity. With your expertise, businesses stay
powered, productive, and
moving forward. 💼💪
Key Responsibilities
Customer & Inventory Management 📦📞
✅ Provide
exceptional customer support, ensuring clients receive the right parts at the right time.
✅ Accurately process
parts inquiries, orders, and returns, delivering top-tier service with efficiency.
✅ Assist customers in identifying
optimal parts solutions, ensuring compatibility and performance.
✅ Build and maintain
strong customer relationships, fostering trust and long-term loyalty.
Parts Sourcing & Distribution 🚛📋
✅ Coordinate and fulfill
daily parts orders & drop shipments, ensuring seamless logistics.
✅ Maintain
real-time inventory accuracy, tracking stock levels and minimizing shortages.
✅ Conduct
cycle counts & inventory reconciliations, resolving discrepancies proactively.
✅ Optimize
parts storage & retrieval processes, ensuring efficiency and easy access.
Operational & Administrative Support 🏢📈 ✅ Process
purchase orders, invoices, and shipping documentation, ensuring compliance and accuracy.
✅ Support vendor & supplier coordination to streamline
parts procurement & pricing strategies.
✅ Assist in the management of
fleet parts & service-related inventory needs, keeping operations running smoothly.
✅ Utilize
ERP & inventory management systems to update records and maintain accurate reporting.
Warehouse & Logistics Coordination 🏗️🚜 ✅ Manage
parts receiving, stocking, and distribution, ensuring a well-organized and efficient warehouse.
✅ Operate
forklifts & material handling equipment to safely load, unload, and transport parts.
✅ Ensure a
safe, clean, and organized work environment, adhering to all company safety standards.
Growth & Continuous Improvement 🚀🔍 ✅ Stay updated on
industry trends, new products, and emerging technologies, enhancing expertise.
✅ Identify opportunities to
improve inventory processes, efficiency, and cost-effectiveness.
✅ Work collaboratively with
service, sales, and logistics teams to optimize workflow and customer satisfaction.
Join the Revolution: 🚀
Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses. 🌆🏭
Power Up: 💪
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. 👁️🏋️
Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈
✔
Education – High School Diploma or GED required.
✔
Experience: 3-5 years in parts support or service within the
material handling or
forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.)
✔
Technical Expertise: Deep understanding of
forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills.
✔
Customer Focus: Proven ability to
deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism.
✔
Problem-Solving Mindset: Strong
critical thinking and
analytical skills to assess issues, adapt to challenges, and implement effective solutions.
✔
Organizational Skills: Ability to
manage multiple parts tasks, prioritize effectively, and
maintain efficiency under pressure.
✔
Team Collaboration: Works well with
technicians, service specialists, sales teams, and
vendors to ensure seamless operations.
✔
Tech-Savvy: Proficient in
ERP software, IMS systems, diagnostic tools, Microsoft 365 Suite and
advanced Excel skills preferred
. ✔
Work Ethic & Drive: Self-motivated, results-oriented, and fueled by
passion for excellence.
✔
Attention to Detail – Precision is your superpower, ensuring
accuracy and
efficiency in every task.
✔
Strong Communication – Exceptional verbal and written skills to
build relationships and
drive results.
✔
Leadership & Coaching – The ability to
guide,
mentor, and
elevate those around you.
Perks of Being a WMH Team Member:
🏥
Premium Health Coverage – We take care of you with top-tier
medical, dental, and
vision insurance.
🎓
Exclusive Training & Career Growth – Gain
cutting-edge technical skills through our in-house training programs.
💰
Competitive Pay + Performance Opportunities – Earn a strong compensation package with
potential for
incentives &
bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded!
📆
Paid Time Off & Holidays – Recharge and spend time with loved ones with
generous PTO &
paid holidays.
📱
Cell Phone Allowance – Stay connected with a
monthly phone allowance for business needs.
💼
Retirement & Profit Sharing – Secure your future with a
401(k) plan &
profit-sharing benefits.
⚖
Work-Life Balance – We understand that
flexibility matters and offer schedules that help you thrive.
🤝
Collaborative & Inclusive Team – Work with
driven, like-minded professionals in an
innovative, people-first environment.
📚
Ongoing Professional Development – We invest in
your success with mentorship, leadership programs, and skill-building opportunities.
Your Cue: Take the Wheel of Your Future! 📢
This isn’t just another job—it’s your chance to be part of a powerhouse team that’s
revolutionizing the industry and redefining careers. At WMH, we don’t just keep businesses moving—we
propel careers to new heights.
🔥
Don’t wait. Don’t watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning!
💥
The future is calling—ignite yours today! Apply now.🌟
Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they’re respected, supported, and valued. We provide equal employment opportunities to all — regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive.
Accessibility If you need an accommodation during the hiring process, we’re here to help. Please reach out and we’ll gladly support you.
Your Career Has a Future Here We don’t just offer jobs — we build careers grounded in growth, integrity, innovation, and real opportunity.
Your talent belongs in a place where it’s recognized and developed.
🔗
Explore Opportunities: https://wmhsolutions.pinpointhq.com 🚦 About WMH
WMH is a 35+ year material handling leader with
11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations.
🔥
Why WMH? We’re Built Different.🔥
- Exclusive Linde Material Handling partnership
- Industry-leading automation & fleet tech
- Leadership development at every level
- Top-tier pay + long-term stability
- Culture built on innovation, accountability & growth
🚀 Ready to Launch Your Career?
This isn’t a parking spot.
This is a
launchpad.
If you’re ready to:
✅ Stop watching growth
✅ Start building it
✅ And shape the future of aftermarket operations…
Your future moves fast. Make sure it’s moving forward. Don’t watch from the sidelines—
👉
Apply Today:wmhsolutions.pinpointhq.com At WMH, we don’t just offer jobs—we create unstoppable careers. 
