The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 04787 Middle OH
Senior Sourcing Specialist Principle Surface Transportation, Warehousing & Parcel.The Senior Sourcing Specialist Principle Surface Transportation, Warehousing & Parcel is responsible for the stra... Show more
Nantucket, located in Loveland, OH.We are offering a $1,000 signing bonus!.They must have the ability to diagnose basic problems at the property including appliance repairs, plumbing, electrical an... Show more
At Staffmark, you're not just filling a Purchasing Specialist position - you're becoming a valued part of a team that wants you to succeed.Looking for a Purchasing Specialist job where you're more ... Show more
As a Buyer with Hobart Parts & Service, you play a critical role in ensuring the right products are available at the right time and cost to support our business and customers.This role is not just ... Show more
We are seeking a detail-oriented Logistics Specialist to support operations at our Cincinnati, OH location.This role offers hands-on experience across logistics, inventory control, shipping/receivi... Show more
We’re seeking a Moving Driver Specialist who is passionate about handling unique treasures with the utmost care, providing excellent customer service, and ultimately, driving the EBTH experie... Show more
Depot Maintenance Planning Support Specialist.At Credence, we support our clients' mission-critical needs, powered by technology.We provide cutting-edge solutions, including AI/ML, enterprise moder... Show more
As a Logistics Specialist I, you assist with the preparation of our logistics documentation for spares, tools, test equipment, materials, and related manuals to be deployed and stocked.You'll suppo... Show more
If you have a passion for the automotive industry, enjoy helping customers, and thrive in a fast-paced environment, we want to hear from you.Medical, Dental, Vision, and Life Insurance.This is a gr... Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers' mission and quest ... Show more
Company DescriptionJob Description.As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Ex... Show more
The Repairs Administrator will play a crucial role in facilitating the repair process by issuing MRA (Material Return Authorization) numbers to customers for returning devices, coordinating repairs... Show more
Westrafo America is the first US-based facility specializing in the design and manufacturing of high-quality transformers.We are committed to excellence and are looking to expand our team with dedi... Show more
Now hiring Purchasing Specialist Location Trotwood, OH Salary: $60,000.Shift At Staffmark, you're not just filling a Purchasing Specialist position you're becoming a valued part of a team that wan... Show more
NOTES: All candidates MUST be US Citizens.All candidates MUST have the ability to obtain a Secret clearance This is a 6 month contract position.Extensions are frequent, and conversion to Full-Time ... Show more
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual ori... Show more
Responsible for Supply Chain Management, Purchasing Materials, Price Negotiation and Contracts.Quotes and procures procuring materials, components, equipment and services at the lowest cost consist... Show more
Performs developmental assignments in life cycle logistics management and operational program analysis.Performs recurring assignments designed to independently perform work assignments which gradua... Show more
As a Buyer with Hobart Parts & Service, you play a critical role in ensuring the right products are available at the right time and cost to support our business and customers.This role is not just ... Show more
