The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 03806 Salem OR
Serve as the primary point of contact for your assigned portfolio of customer accounts, ensuring all customer needs and expectations are met with a high level of service.You will respond to inbound... Show more
Apply Job Type Full-time Description Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area.Since its inc... Show more
Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home ... Show more
Parts Counter professional to join our team in Salem, OR.This role involves providing exceptional service to customers by accurately processing parts orders, maintaining inventory, and supporting t... Show more
BDC Service Specialist/h2pCapitol Auto Group is looking for a BDC Service Specialist to join their team! This position works Tuesday - Saturday.The BDC Service Specialist is responsible for the dev... Show more
As a Warehouse Inventory Specialist, you will be responsible for assisting with warehouse operations and ensuring smooth logistics, including: organize inventory and ensure items are stored properl... Show more
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more
PPC Specialist Job Duties: Meet client goals through end-to-end paid media initiatives Pla... Show more
Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutionsincluding installation and related services.S... Show more
Entry Level - Titanium Aerospace Parts Manufacturing and Production.If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working ... Show more
Classic Collision is now hiring an Autobody Technician for our Newberg location.Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its c... Show more
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do.If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in ... Show more
Job Summary: The Customer Service Representative serves as the primary point of contact for customers, addressing inquiries and resolving complaints to ensure a positive customer experience.This r... Show more
WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America.We are strongly committed to a foundation of operating excellence, professional... Show more
Regional Service Manager (Semiconductor - Lithography products).US-OR-Hillsboro | US-OR-Aloha | US-OR-Portland.Are you seeking a new opportunity to work for one of the world's most admired and resp... Show more
It's Your Time, Make It Matter.At Peterson, we partner with our customers to build the future.For over 85 years, our people's work has shaped the communities where we live, where we raise our famil... Show more
Job Category: Parts Requisition Number: PARTS029497.Pape' Machinery, Inc - Agriculture & Turf Division 5101 Lardon Rd NE Salem, OR 97305, USA.AGRICULTURE & TURF DIVISION SALEM, OR.Do you love work... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Support Specialist - Wearables.We are seeking a full-time Product Support Specialist - Wearables at Garmin's location in Salem, OR.In this role, you will be responsible for getting people b... Show more
Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.In addition, they pro... Show more
){kind=logo}
