Systems Administrator

Job Title:

• Systems Administrator Education: Bachelor’s Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience.

Required Tasks to be performed:

• • Configure, tune, document, manage and monitor the operations of Linux-based operating system (OS) servers, Oracle Forms Fusion Middleware, and Azure Kubernetes Service for the agency.
• Support application deployment activities.
• Advise management on new or improved technologies and practices.
• Perform studies and evaluates new or enhanced information technology products.
• Provide support of system software through diagnosis of problems and implementation of changes to resolve problems and maintain software at the most current level.
• Oversee the operation of the systems, perform OS and application patching, and ensure backups are performed correctly.
• Support and maintain monitoring software. • Coordinate with the security officer to protect the data of the agency.
• Help the agency continue to improve security practices and maintain best practices.
• Research and offer suggestions on furthering automation of tasks. • Demonstrate strong relationships and interpersonal skills in working with program staff and vendor community.
• Effectively communicate with system management and networking teams to maintain coordinated infrastructure configuration.
• Support application development and effectively communicate application deployments.
• Consistently support the department goal of reducing team silos. • This position serves as a customer service representative on behalf of this division when interacting with customers through all communication media, as well as when responding to incident/request service desk services. • Maintain a working knowledge of established policies, procedures, and directives necessary to accomplish assignments and responsibilities.
• Contribute to team documentation supporting assigned functions, duties and responsibilities which provide opportunity for knowledge transfer.
• Must be able to write for technical and non-technical audiences. • Serves as a trusted advisor to the Middle-Tier Support Team Manager and the Section Administrator.
• Assist in coaching, mentoring and training junior technical staff.

Required Knowledge, Skills & Abilities (KSAs):

• • 5+ years’ experience directly supporting Linux server operating systems. • Experience leveraging command line and scripting languages such as Bash, shell scripts, and YAML. • Experience with Azure Cloud Infrastructure Technologies. • Knowledge implementing and supporting of DevOps (including CI/CD) and DevSecOps processes. • Knowledge supporting and maintaining code repositories, such as GitLab. • Knowledge of container technologies, such as Docker and Kubernetes. • Knowledge of networking, DNS, and Active Directory concepts. • Ability to learn and adapt to new technologies. • Ability to process information logically and solve problems. • Ability to find, understand, and share information relevant to troubleshooting and project research. • Ability to analyze, troubleshoot distributed systems. • Ability to work as part of a team. • Ability to effectively communicate verbal and written information. • Basic familiarity with application programming and database concepts. • Ability to work after normal work hours, weekends and holidays. • Ability to work independently, but also ask questions when appropriate. • Ability to provide thoughtful input based on experience and research.

Preferred Knowledge, Skills & Abilities (KSAs):

• • Knowledge of code technologies to employ IaC (Infrastructure as Code). • Knowledge of Elasticsearch, or other, searching & analytics engines to assist with server logging maintenance. • Familiarity with environmental regulatory business processes and practices. • Knowledge and understanding of DEP’s technical environment.
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