Job Description
:Business Analyst
The Role
As a Senior Business Analyst, you will join a team of passionate Health & Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad.
The Expertise and Skills you Bring
Education
BS or BA Required
Experience:
5 – 7 years of Business Analysis experience required
At least 5 years of direct experience with Health & Welfare Annual Enrollment
5 – 7 of experience in Health & Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation
The ability to critically analyze complex business requirements/product issues
Proven understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired
Proficient understanding of core product mechanics, record keeping systems and regulatory environment
Critical thinking skills and initiative; ability to think across Agile Squads and product categories
Ability to function at a high level in an exciting Agile work environment
Strong technical skills and an ability to apply them in an analytical process
Strong organizational skills to define and meet deadlines within an Agile squad structure
Advanced skills in MS Word, MS Excel, and MS Access
Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint
Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects
Perform complex data analysis and reporting for effective client decisions
Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities
Perform root cause analysis when issues arise before and after code migrations
Assist with training, mentoring and coaching new associates.
Committed to Agile values, pillars, and priorities to fortify your Agile squad
COVID Work Policy
Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.
Dynamic Working – Post Pandemic
Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.
Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.
Certifications:
Senior Business Analyst • Merrimack, NH, US
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