Job Description
ProSidian Seeks a Client Relations Manager | Customer Service [COC0027224] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0
We seek 224 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Customer Service Functional Area Professional - Client Relationship Management Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Client Relationship Management (Client Relations Manager) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).
RESPONSIBILITIES AND DUTIES - Client Relations Manager | Customer Service [COC0027224]
Oversee client relationship strategies.
Conduct regular account reviews.
Resolve high-level service issues.
The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 619 East 4th Street
Charlotte, NC 28202
Qualifications
Desired Qualifications For Client Relations Manager | Customer Service [COC0027224] (COC0027224) Candidates:
5+ years in account or relationship management.
Education / Experience Requirements / Qualifications
Bachelor’s degree in business or related field.
5+ years in account or relationship management.
This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership. Client Relations Manager | Customer Service [COC0027224] Candidates shall work to support requirements for Customer Service Functional Area Services and shall work as a Client Relations Manager | Customer Service [COC0027224].
Skills Required
Primarily focused on Professional and Management Development Training initiatives and aligned with 224 activities 224 Functional Area Activities.
Strategic communication, negotiation, leadership.
Competencies Required
Ancillary Details Of The Roles
Other Details
May manage client service teams.
#TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke
Client Relations Manager | Customer Service [COC0027224] • Charlotte, NC, us
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