Job descriptionIntroduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact Gallagher Bassett is seeking a motivated and results-driven Collections Specialist to join our team. The Collections Specialist will be responsible for managing and executing collection activities to ensure timely recovery of outstanding balances while maintaining positive relationships with clients. This role is critical to supporting the company's financial health and operational efficiency. Responsibilities: Contact clients to follow up on overdue accounts and arrange payment plans as needed. Monitor and manage accounts receivable aging reports to prioritize collection efforts. Investigate and resolve payment discrepancies or disputes professionally. Maintain accurate records of collection activities and communications. Collaborate with internal teams to address billing issues and ensure client satisfaction. Prepare regular reports on collection status and performance metrics. Adhere to company policies and regulatory requirements in all collection activities. About You Required: Bachelor's degree and 4 years related experience required. Strong excel and financial management software skills are essential. Preferred: Prefer degree in Accounting or Finance. CMA or CFA preferred. #LI-KK3 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.