Talent.com
ForgeFit
Remote Customer Service SpecialistForgeFit • Boston, MA, US
Remote Customer Service Specialist

Remote Customer Service Specialist

ForgeFit • Boston, MA, US
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Job Title :

  • Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S.

Based) Employment Type:

  • Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide.
  • Our mission is to help our partners perform at their peak with reliable equipment and exceptional service.
  • We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
  • Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders, shipping questions, product details, and troubleshooting Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure satisfaction Maintain up-to-date knowledge of ForgeFit’s product lines and service policies What We’re Looking For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving skills Ability to stay organized and manage multiple priorities Comfortable using CRM or support tools A positive attitude and genuine desire to help others Interest in fitness or familiarity with gym equipment is a plus What We Offer Competitive hourly pay based on experience Comprehensive benefits including health, dental, vision, 401k, and paid time off 100% remote work with a collaborative and supportive team Ongoing training and opportunities for career growth The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit?
  • Apply now and let’s build something powerful together. Powered by JazzHR

Create a job alert for this search

Remote Customer Service Specialist • Boston, MA, US

Similar jobs

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersLawrence, Massachusetts
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Remote Customer Support Specialist

LirioQuincy, MA, United States
Remote
Full-time

We are seeking a proactive and customer-focused Remote Customer Support Specialist to join our team.In this role, you will be the first point of contact for customers, delivering high-quality suppo... Show more

 • Promoted

Customer Specialist

Trane TechnologiesReading, MA, United States
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation, it's our responsibility to put the planet... Show more

 • Promoted

Remote Medicare Advantage Customer Service Team Lead

Mass General Brigham Incorporated.Somerville, MA, United States
Remote
Full-time

A leading healthcare organization is seeking a Customer Service Manager to oversee a team of customer service representatives.This role involves improving customer service quality, handling escalat... Show more

 • Promoted

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCPeabody, Massachusetts, United States
Remote
Full-time

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in... Show more

 • Promoted

Remote Travel Customer Representative

CrossborderswithalexBoston, Massachusetts, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest... Show more

Remote Call Center Agent

Bayscapes IncBoston, MA, United States
Remote
Full-time

Remote Call Center Agent to join our team.In this role, you will handle inbound and outbound calls, respond to customer inquiries, and provide exceptional support -- all from the comfort of your ho... Show more

 • Promoted

Remote Travel Booking Specialist

Viajemos solas pero en GrupoBoston, MA, United States
Remote
Full-time

A travel service company is seeking a Travel Booking Consultant to assist clients with reservations and trip planning.The role involves helping clients explore travel options, supporting booking pr... Show more

 • Promoted

Client Service Manager (Hybrid)

Patriot Growth Insurance ServicesMiddleboro, MA, United States
Full-time

Personal Lines Client Service Manager.The Personal Lines Client Service Manager is responsible for providing excellent service to clients in a professional and pleasant manner.Individuals use their... Show more

 • Promoted

Lead Patient Advocate Specialist - Remote

Patient Funding AlternativesWeymouth, MA, United States
Remote
Full-time

Lead Patient Advocate Specialist - RemoteChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters... Show more

 • Promoted

Customer Service Rep - Bilingual Remote

American Income Life- Prata & WilsonBoston, MA, United States
Remote
Full-time

Remote Bilingual Benefits SpecialistWhy Work Here?Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great LeadershipDue to the high demand for our services, we are hirin... Show more

 • Promoted

Remote Customer Service/Sales Representative

Agent Alliance Inc.Quincy, MA, United States
Remote
Full-time

Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers.Their role is to consult with ... Show more

 • Promoted

Remote Sales Customer Representative

Vanguard NexusBoston, MA, United States
Remote
Full-time

Your Next Chapter :High-Earning Remote Sales from Anywhere!Are you ready to build a high-impact career that offers the ultimate in flexibility and earning potential, all from the comfort of your ho... Show more

 • Promoted

Remote Customer Sales Rep

Right Hire ConsultingAvon, MA, United States
Remote
Full-time

Avon, Massachusetts, United States.Position: Remote Customer Sales Representative.Right Hire Consulting LLC is a leading consulting firm that provides top-notch recruitment and staffing solutions t... Show more

 • Promoted

Customer Training Specialist | Housing

EliseAIBoston, MA, United States
Full-time

EliseAI is looking for a Customer Training Specialist to ensure a seamless onboarding process and transition for our clients as they adopt our products.You will work closely with the Director of Cu... Show more

 • Promoted • New!

Customer Service - Self Storage Manager

Public StorageBrighton, MA, United States
Full-time

Customer Service - Self Storage Manager.Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.Per Hour Our Benefits Total Rewards package available to our team:.We work... Show more

 • Promoted

Remote Healthcare Call Center Specialist

ProPivotalBraintree, MA, United States
Remote
Full-time

A healthcare staffing agency is seeking a Healthcare Call Center Representative in Massachusetts.The role involves assisting healthcare providers with prescription approvals and requires strong com... Show more

 • Promoted

Remote Customer Service Rep

Axelon Services CorporationLakeville, MA, United States
Remote
Full-time

Job Description :Max payrate is $20 / hrLocation :Warwick, RIMANDATORY :Training is on-site.Nesting and quality assessment will be on site.After successful completion of quality certification / ass... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSalem, MA, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Senior Client Services Specialist

UL SolutionsCanton, MA, United States
Full-time

Senior Client Services Specialist.UL Solutions is seeking a Senior Client Services Specialist to join our team in Canton, MA.This hybrid role requires working on-site three days per week.In this ro... Show more