Responsibilities
Review daily payments for assigned clients, ensuring accuracy, timely posting, and resolving missing payments, write-offs, or appeal requests.
Follow up on overdue invoices with claim reps, adjusters, and clients via email and phone; send letters and overdue notices to insureds.
Partner with attorneys and billing teams to handle appeal submissions, deductions, and invoice corrections while ensuring timely resolution.
Maintain accurate records in ARCS, monitor flagged emails, and send reminders to resolve outstanding balances.
Provide excellent customer service to both internal teams and external clients by preparing reports and addressing payment or appeal inquiries.
Update and document internal procedures regularly to improve efficiency and ensure compliance with firm deadlines.
Requirements
3–4+ years of experience in collections, billing, or finance, ideally within the legal or insurance industries.
Strong attention to detail and accuracy in payment processing and account reconciliation.
Excellent written and verbal communication skills for collaborating with attorneys, clients, and internal teams.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency in Outlook, Word, ARCS, and similar software tools.
Strong problem-solving skills to address payment discrepancies and billing issues.
Customer-focused mindset with the ability to build positive relationships across teams.
Organized team player with excellent time management and prioritization skills.
Collections Specialist • Boston, MA
Provider Revalidation Specialist.Remote (Must reside in Massachusetts).Up to 25% for site visits within Massachusetts.We are seeking a Provider Revalidation Specialist to support the provider reval... Show more
We are seeking a Client Payments Specialist in Australia.You will be working within the Payment Operations team where you will be responsible for processing and making client payment requests, whil... Show more
Compliance Team Role at Mercer.We are seeking a talented individual to join our Compliance team at Mercer, a Marsh business.This role will be based in Boston or New York.This is a hybrid role that ... Show more
At Super Service Today, customer service isn't just a department it's the heartbeat of everything we do.We believe every client interaction should feel like 5-star service, even in tough situation... Show more
The Brattle Group, a privately held, global economics consulting firm, is looking for a Collections Specialist to join our Boston office.The Collections Specialist is responsible for managing an as... Show more
The Senior Buyer will be responsible for timely placement of purchase orders for our Taunton Operations.Delivery of materials and engineering samples in accordance with Material Requirements Planni... Show more
Kelly Services is currently seeking an Inventory Specialist at one of our Global clients in West Chester, PA, Warsaw, IN, or Raynham, MA.This role is a full-time, fully benefited position.This posi... Show more
Credit & Collection Specialist.As an Invoice Portal Coordinator, you will partner with the Accounts Receivable Team to process invoices via customer specific portals.In this role, you will report t... Show more
DePuy Synthes is recruiting for a Classification Specialist, located in Raynham, MA, Raritan, NJ, West Chester, PA, or Palm Beach Gardens, FL.Johnson & Johnson announced plans to separate our Ortho... Show more
Clinical applications: The largest focus for healthcare professionals is patient care.In this role, you will have the opportunity to assist these individuals with issues relating to the enterprise ... Show more
The Annuities Specialist is responsible for producing quality work products and employing expertise in patent annuities to provide effective patent annuity services.This includes but is not limited... Show more
Collections Specialist Remote Job Duties: • Meet the defined productivity metric of a minimum of 30 daily claim touch... Show more
Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you.We offer competitive compensation and an excellent benefits... Show more
Purchases/Sourcing Specialist/h2pThe Strategic Sourcing Specialist will support category development, sourcing of finished goods and supplier relationship management for assigned areas of responsib... Show more
Support Specialist (Andover, Ma).This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Hewlett Packard Enterprise is the globa... Show more
Love cars? Love people? You might just love this job.We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.This isn't your avera... Show more
Kelley Blue Book Buying Specialist.Mastria Auto Group, with a rich legacy spanning over 60 years, is widely respected in the automotive industry.Our reputation is built on a deep commitment to our ... Show more
Bachelor's degree or equivalent combination of education and relevant experience is required plus a minimum of 2 years of relevant experience; or Master's degree.Ability to obtain a Department of D... Show more
Customs Reconciliation And Post Entry Specialist.Tradewin is a leading international trade compliance consulting firm.We provide consultation and services that help companies become compliant with ... Show more
General Statement of Duties: Sells features and benefits of apartment living to prospective and current residents.Achieves and maintains occupancy goals.Responsible for all phases of the leasing pr... Show more
){kind=logo}
