Talent.com
KFC
Shift SupervisorKFC • Tuscaloosa, AL, US
Shift Supervisor

Shift Supervisor

KFC • Tuscaloosa, AL, US
30+ days ago
Job type
  • Full-time
Job description

About the Job:

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.


The Day-to-Day:

  • Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs.
  • Oversee Team Members' completion of shift tasks and maintain clean, neat appearances.
  • Ensure food safety, quality, and accuracy of orders.
  • Resolve customer complaints quickly, maintaining positive customer relations.
  • Provide regular feedback to the RGM on Team Member performance.
  • Offer ongoing constructive and positive feedback to Team Members.
  • Actively participate in training Team Members.
  • Handle conflicts constructively and work with the RGM to achieve resolution.
  • Assist the RGM in screening Team Member candidates.
  • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor.
  • Oversee proper product preparation, rotation, portioning, cooking and holding times.
  • Assist the RGM with facility maintenance and ensure health and safety standards are always followed.


Is this you?

  • 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
  • Adheres to cash, security, inventory and labor policies
  • Must be at least 18 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills.
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
  • Attendance and Punctuality a must
  • Operating of cash register as needed and making change for other cashiers.
  • Basic Math skills
  • Maintains customer satisfaction and adheres to health and safety standards
  • Promotes and champions KFC’s culture and values
  • Provides constructive feedback to Team Members
  • Executes shift duties accurately and efficiently
  • Promotes equity, inclusion and belonging
  • Ensures teammates and customers enjoy a positive experience

Work-Hard, Play-Hard:

  • Competitive Pay
  • Bonus Eligible
  • Tuition reimbursement and scholarship opportunities
  • Flexible schedules- day, night and evening shifts
  • Vacation pay after 1 year
  • PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
  • KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
Create a job alert for this search

Shift Supervisor • Tuscaloosa, AL, US

Similar jobs

Dashers - Sign Up and Start Earning

DoorDashBerry, AL, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Earn Side Money at Home Testing Products

Product Review JobsFOSTERS, AL, United States
Full-time

Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market res... Show more

 • Promoted

Assistant Store Manager - Chico's

Chico's FAS, Inc.Tuscaloosa, AL, United States
Full-time

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.The Assistant Store Manager is responsible for supporting the Store Manager in pr... Show more

 • Promoted

Aldi Shift Manager

TradeJobsWorkforce35474 Moundville, AL, US
Full-time

Join our growing team as a Aldi Shift Manager to oversee store operations, lead team members, and handle customer concerns.Ensure all safety and quality standards are met.Interact with customers an... Show more

 • Promoted

Shift Leader

Dunkin'Tuscaloosa, AL, United States
Full-time

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc... Show more

 • Promoted

Cemetery Maintenace Area Supervisor

Hauck Enterprises, Ltd.Tuscaloosa, AL, United States
Full-time

We are currently seeking a Regional Maintenance Manager to be based out of Tuscaloosa, AL.As part of our team, you will be responsible for managing the cemetery maintenance services we provide at m... Show more

 • Promoted

Production Team Member

Lewis Bamboo, Inc. - Edge RightBerry, AL, United States
Full-time

Are you a packaging and manufacturing aficionado, adept at bending metal, pulling metal, and mastering powder coating? Do you thrive in the realm of perfect parcels and organized chaos? Our small b... Show more

 • Promoted

Operating Engineers

TradeJobsWorkForce35474 Moundville, AL, US
Full-time

Investigate and understand root causes for issues in business operations.Develop corrective actions to solve the operations issues.Provide consulting services to solve operations engineering proble... Show more

 • Promoted

Shift Leader

Panda Restaurant GroupTuscaloosa, AL, US
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Show more

Power Washer ($15 - $35/HR)

Blue Collar StaffingFayette, AL
Full-time

We're hiring power washers for residential and commercial cleaning jobs.Flexible hours, outdoor work, and immediate openings available.No experience necessary — we'll train you.Reliable transportat... Show more

 • Promoted

Inventory Control Specialist

Federal SignalFayette, AL, United States
Full-time

Position Summary The Inventory Specialist supports the dump body manufacturing operation by managing, tracking, and maintaining accurate inventory levels of raw materials, components, hardware, and... Show more

 • Promoted

Shift Manager

BojanglesTuscaloosa, AL, US
Full-time +1

Our Shift Managers lead our teams to provide our guests with exceptional service.They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for mana... Show more

Shift Manager

Checkers & Rally'sTUSCALOOSA, AL, US
Full-time

At Checkers & Rally’s we make a difference in people’s lives by serving our Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shifts, by achievi... Show more

Restaurant Delivery - Start Earning Quickly

DoorDashBerry, AL, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more