Senior Accounts Receivable Manager
Role Summary
We are seeking an experienced Sr. Accounts Receivable Manager to bring clarity, direction, and accountability to our credit, billing, collections, and cash application functions. This role is critical to improving our cash cycle and reducing DSO while providing the leadership and structure the team needs to thrive. The Senior AR Manager will set clear expectations, streamline processes, and transform AR into a strategic driver of business performance.
Key Results Area
Own the end-to-end billing process, ensuring accuracy, timeliness, and compliance with contract terms
Oversee timely and accurate cash application processes, ensuring proper allocation and reconciliation
Lead collections strategy, including aging analysis, escalation protocols, and customer outreach
Act as the primary contact for related client communications and escalations
Provide proactive insights and report to internal stakeholders on client billing trends
Review client contracts to extract billing terms, payment milestones, and deliverables
Ensure invoicing, collections, and revenue recognition practices align with contractual obligations and the company’s accounting policies
Identify and lead initiatives to automate and streamline revenue cycle operations, including billing, collections, and cash application
Develop and implement best practices to optimize billing workflows and reduce errors
Maintain robust documentation and audit trails to support internal controls and external audits
Monitor KPIs such as billing cycle time, invoice accuracy, cash application accuracy, and DSO (Days Sales Outstanding) and prepare performance reports for finance and executive leadership
Serve as a strategic liaison between finance and operational teams to align on business goals and solve revenue-related challenges
Support cross-functional initiatives to improve quote-to-cash processes and customer satisfaction
Drive continuous improvement through feedback loops and root cause analysis of revenue cycle issues
Collaborate with operations and account teams to resolve invoicing and payment delays and improve customer experience
Lead and mentor finance team members across billing, collections, and cash application functions
Oversee workload distribution and ensure timely completion of revenue cycle activities
Support training, documentation, and onboarding for revenue cycle procedures and systems
Skills & Qualifications
10 years of AR/billings/collections experience, with successive leadership responsibility
Proven success in reducing DSO and improving cash cycle performance
Strong leadership skills with ability to define roles, set direction, and develop talent
Process improvement mindset with experience implementing scalable practices
Excellent communication and collaboration skills across functions, with comfort interacting at the C-suite level
Experience working with nonstandard contracts and cross-functional teams located in both North America and India
Advanced proficiency in billing systems and ERP platforms
Solid Excel skills and experience with financial reporting tools
This is a hybrid role where you will work mostly from home with occasional office visits and meetings.
GCG® is one of the world’s leading providers of business transformation solutions related to supply chain and technology solutions for order fulfillment and marketing execution. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.
Senior Accounts Receivable Manager • Minneapolis, Minnesota, US
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