Client ManagerAir Sea Packing Group • Landover, Maryland, United States
Client Manager
Air Sea Packing Group • Landover, Maryland, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters_job_card.quick_apply]
[job_card.job_description]
Duties & Responsibilities:
If you’re looking to grow in the world of art, furniture and fine art logistics and you have a passion for it, then we may have the perfect role for you!
We are seeking a talented and driven Client Manager to join our organization. The ideal candidate will be a dynamic professional with flawless attention to detail, excellent communication, and project management skills along with the ability to provide world-class service to our exclusive clientele. The ideal candidate must understand exceptional customer service and must have a track-record exuding such understanding.
The role is ideal for those who have a passion for engaging and listening to clients to understand their needs, life events and logistics aspirations. As a Client Manager, you’ll foster relationships with clients to fully understand their priorities, identify and recommend solutions to help clients achieve their goals. You will coordinate internal and external resources across teams and within our Customer Relationship Management system. Additionally managing projects and providing guidance to other members of the Client Services team for all aspects of the job from; International shipping compliance and regulations; planning and pricing through execution; ensuring successful delivery of services, as well as ensuring client services engagements/activities are logged via CRM, where applicable.
Required skills:
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
- Collaborates effectively to get things done, building, and nurturing strong relationships.
- Displays passion, commitment and drive to deliver an experience that clients value.
- Is confident in identifying solutions for new and existing clients based on their needs.
- Is comfortable in your ability to actively contact clients by phone.
- Communicates effectively and confidently and is comfortable engaging all clients.
- Has the ability to learn and adapt to new information and technology platforms.
- Applies strong critical thinking and problem-solving skills to meet clients’ needs.
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
- Efficiently manage your time and capacity.
Duties & Responsibilities:
- Create/generate all project documentation and work with internal departments and external vendors to execute service requests while ensuring timely and successful completion of projects.
- Coordinate the delivery/pick-up of customer property in collaboration with Specialists, Customer Service and Warehouse personnel using vendors, common carriers and local delivery.
- Utilize a consultative approach to develop an estimate addressing the client’s business needs.
- Ensure estimates, work orders, and invoices are clear and accurate and that they capture all services provided in chronological order.
- Create and review invoices for accuracy and ensure invoices are approved in a timely manner.
- Develop relationships with shipping vendors. Obtain and compare quotes from several vendors and compare them with the cost of in-house resources.
- Troubleshoot problematic shipments and research missing inventory.
- Review and approve all freight invoices.
- Assist with commercial invoices for exports and imports.
- Monitor e-mail communication and respond accordingly and timely.
- Provide general customer service including answering phones and directing clients and calls.
Desired experience:
- Experience coordinating major domestic and international consolidations including courier supervision.
- Experience managing complex and large-scale projects within a premium market (planning, pricing, execution, and follow-up) to ensure the client receives an exceptional service experience.
- Experience contributing to the client services culture within an organization.
- Must have a minimum of 2 years in project management or international shipping coordination role.
- Must have a minimum of four years of experience in logistics, transportation, or distribution.
- Must be extremely detail-oriented and respect time management principles with the ability to multi-task and provide world-class customer service while handling high volumes at a fast pace.
- Must be a team player with proven problem-solving and decision-making skills; strong communication skills, both oral and written, are essential.
- Exceptional diligence and attention to detail as well as resourceful.
- Must be a strategic thinker.
- Must be proficient with Microsoft Office, especially Outlook, Excel knowledge a plus.
- Must be able to lift and carry up to 25 lbs.
- Must have a strong work ethic with the ability to work independently.
Job Type: Full-time
Salary Range: $50,000.00 - $55,000.00 per year Negotiable DOE
Check us out : https://airseapacking.com/
AirSea Packing Group, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty status as a covered veteran, military status or any other basis prohibited by applicable federal, state and local laws (“Protected Characteristics”). Air-Sea complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Check us out : https://airseapacking.com/
AirSea Packing Group, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty status as a covered veteran, military status or any other basis prohibited by applicable federal, state and local laws (“Protected Characteristics”). Air-Sea complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
[job_alerts.create_a_job]
Client Manager • Landover, Maryland, United States
[internal_linking.similar_jobs]
Datavant is a data platform company and the world’s leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format....[show_more]
Trade forex, crypto, and metals from Alexandria, VA with no personal capital at risk.Maverick Currencies funds qualified traders with accounts up to $400,000.Maverick Currencies is seeking discipli...[show_more]
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...[show_more]
The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-i...[show_more]
We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards ...[show_more]
An established industry player is seeking a dynamic Engagement Manager to lead client success through effective project management and relationship building.In this pivotal role, you will be the ma...[show_more]
Competitive weekly pay (inquire for details) .Comprehensive health, prescription, dental, vision, life, and disability plans.Referral opportunities ? Refer a friend & Cash in!.Travel reimbursement ...[show_more]
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...[show_more]
Councilor, Buchanan & Mitchell, P.CBM), a leading accounting and business advisory firm, is seeking a Manager-level professional who operates as a fractional CFO for a portfolio of outsourced accou...[show_more]
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve li...[show_more]
The Client Solutions Manager for Meta’s Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do.In this role, you will lead key client relationsh...[show_more]
RYNO Strategic Solutions is an innovative, full‑service digital marketing company with 350+ RYNOs offering exceptional internet marketing services since 2008.We stay ahead of our competition with t...[show_more]
Equities & Options Trader – Trade Firm Capital (Remote).We allocate firm capital to disciplined traders and scale buying power based on performance and risk management.This is not a challenge accou...[show_more]
Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care.Our innovative portfolio of solutions helps hospitals, clinics, and senior living organizations protect peop...[show_more]
As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, ...[show_more]
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.That’s why we need smart, committed people to join us.Whether you’re loo...[show_more]
Rockefeller Capital Management.Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm.Originally founded in 1882 as the family office of Jo...[show_more]
Client Account Arrangement Specialist.The Client Account Arrangement Specialist will provide support to the Client Account Arrangement Manager in maintenance of rates setup, outside counsel billing...[show_more]
Client Partner, Real-World Evidence
Datavant • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Currency Trader - Alexandria, VA
Maverick Currencies • Alexandria, VA, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Solutions Manager
Slice Merchant Services • Eldersburg, MD, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Success Specialist V
Oracle • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Director, Client Solutions
Menlo Ventures • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Strategic Client Engagement Leader
Trilagen • Bethesda, MD, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Travel CT Tech in Baltimore, MD
AlliedTravelCareers • Columbia, Maryland, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Success Manager
TradeJobsWorkForce • 22201 Arlington, VA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Advisory Services Manager
Councilor, Buchanan & Mitchell, P.C. • Bethesda, MD, USA
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Client Success Partner
Public Consulting Group • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Solutions Manager
Meta • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Success Director
RYNO Strategic Solutions, LLC • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Equity & Options Trader – Remote
Maverick Trading • Alexandria, VA, USA
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Associate Client Executive
Securitas Electronic Security Inc • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Client Relations Coordinator
TradeJobsWorkforce • 22214 Arlington, VA, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Partner
Iron Mountain • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Relationship Manager
Rockefeller Financial • Bethesda, MD, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Account Arrangement Specialist
Cooley LLP • Washington, DC, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]