Program Manager

• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Formulating, organizing and monitoring inter-connected initiatives
• Deciding on suitable strategies and objectives
• Develop and control deadlines, budgets and activities
• Assume responsibility for the program’s people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects’ higher scope issues
• Prepare reports for program directors
• Identify key requirements needed from cross-functional teams and external vendors
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
• Work with internal and external people to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
• Work with clients to onboard them through the sales cycle, initial implementation, training, and on-going suppor
• Work with team to ensure material and technical documents are current
• Proven experience as a Program Manager or other related managerial position
• Great customer skills, professionalism and entrepreneurial attitude
• Thorough understanding of project/program management techniques and methods
• Experience with CRM, preferably Salesforce
• Excellent Knowledge of performance evaluation and change management principles
• Working knowledge of program/project management software (Basecamp, Jira, etc.)
• Experience leading end user training programs
• Detail oriented
• Outstanding leadership and organizational skills
• Excellent communication skills
• Excellent problem-solving ability
• Collaborative and friendly team environment.
• Opportunities to develop and grow within the company.
• Competitive compensation and benefits package.

If you are a passionate, committed and dynamic individual, with the above-listed skills, we look forward to you submitting your application.