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NorthPoint Search Group
EMS Operations ManagerNorthPoint Search Group • Detroit, MI, US
EMS Operations Manager

EMS Operations Manager

NorthPoint Search Group • Detroit, MI, US
30+ days ago
Salary
$90.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

EMS Operations Manager To Apply Now - email your resume to job-knemkq7d-1e4ngrk82rw3kdm@sagedata.io Who:

  • An experienced and credentialed EMS leader with at least three years in both paramedic and management roles.

What:

  • Oversee clinical operations, personnel, vehicle deployment, communications, and service delivery across multiple EMS bases in Michigan.

When:

  • This full-time position is available for immediate hire.

Where:

  • Dearborn / Detroit Michigan area Why: To ensure exceptional patient care and timely ambulance response through high-performing teams and operational excellence.

Office Environment:

  • Field-based leadership with direct oversight of mobile units, team performance, and administrative processes.

Salary:

  • $90-$95k Position Overview: This role leads all aspects of a dynamic EMS operation, ensuring timely response and high-quality care across emergency and non-emergency service lines.
  • The position works closely with executive leadership to drive strategic growth, maintain compliance, and enhance operational performance.

Key Responsibilities:

  • Lead EMS operations including 911 and interfacility transport services across Michigan.
  • Oversee hiring, training, performance evaluations, and HR-related decisions.
  • Monitor and manage budgets, staffing levels, and service metrics.
  • Ensure vehicle and equipment readiness, regulatory compliance, and quality assurance.
  • Serve as a liaison to hospitals, public safety agencies, and government entities.
  • Respond to service inquiries and handle operational issues 24/7.
  • Supervise Field Training Officers and coordinate continuing education.
  • Report to leadership monthly with performance analytics and improvement plans.
  • Support protocol development and technology implementation.
  • Maintain records, certifications, and regulatory documentation.

Qualifications:

  • High School Diploma required.
  • Valid Driver’s License.
  • State or National Registered Paramedic certification.
  • Minimum 3 years experience as a paramedic in emergency services.
  • Minimum 3 years experience in EMS leadership or management.
  • If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.

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EMS Operations Manager • Detroit, MI, US

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